The Company is looking for a detail-oriented and experienced Quality Assurance Supervisor to oversee the quality control process in their fresh produce handling and distribution operations. The successful candidate will ensure that all products meet the highest standards of quality, safety, and regulatory compliance, maintaining customer satisfaction and company reputation. The incumbent will be reporting to the Quality Asst Manager & Farm Manager.

Key Responsibilities:

• Supervise Quality Control Team: Lead a team of quality control inspectors, providing guidance, training, and support to ensure effective product inspection and quality control.
• Product Inspection: Conduct regular inspections of fresh produce at various stages, including receiving, storage, packing, and shipping, to identify defects, damage, or non-compliance with standards.
• Quality Standards Implementation: Develop, implement, and maintain quality control procedures and standards in line with industry regulations, company policies, and customer requirements.
• Documentation and Record Keeping: Maintain accurate records of quality control checks, product inspections, and non-conformity reports, ensuring compliance with regulatory requirements.
• Supplier Quality Management: Collaborate with suppliers to address quality issues, provide feedback, and implement corrective actions to improve product quality.
• Training and Development: Provide training to staff on quality control procedures, product handling, and regulatory requirements to enhance product quality and safety.
• Continuous Improvement: Identify areas for process improvement and implement changes to enhance efficiency, product quality, and customer satisfaction.
• Regulatory Compliance: Ensure compliance with relevant regulations, such as food safety standards, labeling requirements, and Good Agricultural Practices (GAPs).
• Insure legality of the product through proper labelling and right packaging
• Receiving customer complaints, analysing them and trending them for customer feedback

Requirements:

• Minimum of diploma in food safety or related field
• Minimum 5-year hands on work experience in a reputable Horticulture farm or related field
• Proven experience in quality assurance or control in the fresh produce industry
• Strong knowledge of quality control principles, food safety regulations, and industry standards
• Excellent leadership and communication skills
• Attention to detail and ability to work in a fast-paced environment
• Ability to analyze problems and implement effective solutions

 Preferred Skills:

• Certification in quality assurance or food safety (e.g., HACCP, ISO 22000,FSSC 22000)
• Experience with quality management systems and auditing
• Familiarity with Global GAP
• Experience in BRC would be an added advantage.