Jobs

Projects Manager at Calltronix Contact & Training Centre

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 2 – 3 years
  • Location Nairobi
  • Job Field Project Management&nbsp

Projects Manager at Calltronix Contact & Training Centre

Projects Manager

Job Overview
What does a Project Lead do?

  • As our project lead, your job will be to coordinate people and processes to ensure that Calltronix & client projects are delivered on time and produce the agreed upon contractual expectations. You will be the go-to person for everything involving a project’s organization and timeline.
  • The project leads responsibilities will include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.
  • A project leader should have a background in business skills, management, budgeting, and analysis. You should be an excellent communicator and comfortable managing multiple tasks. You also need to be a team player and have a problem-solving attitude.

Responsibilities of a Project Lead

  • Determine and develop a project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Develop & manage a detailed project plan to track progress
  • Predict resources are needed to reach objectives and manage resources in an effective and efficient manner. Ensure resource availability and allocation
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Prepare budget based on scope of work and resource requirements
  • Ensure that all projects are delivered on time, within scope and within budget
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
  • Manage contract execution with clients by ensuring that the contractual obligation is met and communicating expected deliverables with all the stakeholders
  • Utilize industry best practices, techniques, and standards throughout entire project execution
  • Monitor progress and adjust as needed
  • Measure project performance using appropriate systems, tools, and techniques to identify areas for improvement
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation

Qualifications Requirements & Skills for Project Lead

  • 2-3 years of project management or related experience
  • Great educational background, preferably bachelor’s degree in the relevant or related fields of study
  • Experience seeing projects through the full life cycle with proven ability to complete projects according to the outlined scope, budget, and timeline
  • Proven working experience as a project administrator in the contact Centre & technology sector
  • Excellent client-facing and internal communication skills
  • Strong interpersonal skills and extremely resourceful
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office
  • Proven ability to solve problems creatively
  • Excellent analytical skills
  • Strong familiarity with project management software tools, methodologies, and best practices
  • Solid technical background, with understanding or hands-on experience in software development and web technologies is an added advantage
  • Project certification is a plus Project Management Professional (PMP) certification preferred

Method of Application

Interested and qualified? Go to Calltronix Contact & Training Centre on calltronix.com to apply

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