- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 – 7 years
- Location Nairobi
- Job Field Finance / Accounting / Audit
Product & Sales Support Manager, Supply Chain & Stock Finance (Western & Rift Valley Regions) at I&M Bank
Product & Sales Support Manager, Supply Chain & Stock Finance (Western & Rift Valley Regions)
Job Purpose:
- To provide end-to-end product and sales support for Supply Chain and Stock Finance solutions across Western and Rift Valley regions.
- The role ensures seamless execution of product strategies, supports relationship managers in client acquisition and servicing, and drives utilization of SCF and stock finance programs.
- The position bridges product development and frontline sales, ensuring operational efficiency, compliance, and superior customer experience.
Key Duties & Responsibilities:
Sales Enablement & Client Support:
- Support relationship managers in pitching SCF and stock finance solutions to regional clients.
- Prepare client proposals, presentations, and onboarding documentation.
- Coordinate with credit, legal, and operations teams to ensure timely approvals and disbursements.
- Track client utilization and proactively resolve service issues.
Product Implementation & Regional Rollout:
- Assist in implementing SCF and stock finance products in Western and Rift Valley regions.
- Monitor product performance and provide feedback for enhancements.
- Ensure alignment with digital platform capabilities and operational processes.
- Support pilot programs and rollout readiness assessments.
Reporting & Performance Monitoring:
- Maintain dashboards for regional product performance and revenue tracking.
- Prepare periodic reports for senior management on utilization, pipeline, and client feedback.
- Identify gaps and recommend actions to improve adoption and profitability.
Stakeholder Engagement & Compliance:
- Liaise with internal teams and external partners to ensure smooth execution.
- Ensure adherence to regulatory and risk management standards.
- Support audits and compliance reviews for regional operations.
Education & Work Experience:
- University Graduate (Finance, Business, Economics, or related field).
- 5–7 years in financial services, product support, or sales enablement; experience in SCF or stock finance preferred.
Skills & Competencies:
- Strong client engagement and relationship management skills.
- Knowledge of SCF and stock finance products and processes.
- Analytical and reporting capabilities.
- Excellent communication and presentation skills.
- Ability to work cross-functionally and manage multiple priorities.
Method of Application
Interested and qualified? Go to I&M Bank on imbank.bamboohr.com to apply

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