Jobs

Product Manager, Embedded Finance at Zeraki

  • Job Type Contract
  • Qualification BA/BSc/HND
  • Experience 3 – 8 years
  • Location Nairobi
  • Job Field ICT / Computer 

Product Manager, Embedded Finance at Zeraki

Product Manager, Embedded Finance

What you’ll do

  • As Product Manager, Embedded Finance, you will own the full lifecycle of financial products — from discovery to partner negotiations to product build to GTM to post-launch growth.
  • You will:
  • Lead Product Strategy for Embedded Finance
  • Shape a roadmap that transforms affordability and access to education across Africa
  • Combine data, user insight, UX psychology, and financial logic to prioritize sustainably
  • Identify the highest-leverage opportunities that accelerate adoption, trust, and retention
  • Build and scale financial products — payments, installments, savings, insurance
  • Design solutions from first principles: flows, states, edge cases, fallback logic
  • Set Definition of Ready / Definition of Done and own Product Owner responsibilities during delivery
  • Work daily with engineering to unblock ambiguity and keep delivery predictable
  • Drive first-time-use UX clarity — parents should never feel confused or unsafe when handling money
  • Drive Partner Success and Accountability
  •  
  • Evaluate and select FSPs (banks, microfinance institutions, insurers, KYC vendors)
  • Negotiate APIs, SLAs, commercial structures, and support responsibilities
  • Hold partners accountable for reliability, latency, settlement, and ticket turnaround times
  • Launch with operational maturity — not wishful thinking
  • Prepare comms, CX scripts, FAQs, escalation paths, fallback plans, and monitoring dashboards
  • Run readiness gates: no launch without support and visibility in place
  • Scale safely and iteratively — not through big-bang drops
  • Own business outcomes, not feature output
  • Track funnel conversion, retries, settlement disputes, claims success, retention
  • Move metrics every sprint — not every quarter
  • Decide when to iterate, scale, or stop based on real data
  • Product Managers 
  • Have led a module, feature rollout, or product area end-to-end 
  • Comfortable turning chaos into structured, actionable plans 
  • Proven track record of shipping solutions tied to measurable outcomes 
  • Experience gathering user insights and connecting product work to real business metrics 
  • What success looks like in this role
  • Within 12 months:
  • Parents complete financial flows confidently in one session
  • Support tickets trend down because the product just works
  • Embedded Finance becomes a measurable driver of retention and LTV
  • Partnerships are productive and accountable — not optimistic and vague
  • Engineering reports predictable delivery and reduced ambiguity
  • You are seen internally as the go-to person for building value at scale

Ideal experience:

  • 3–8+ years in Product Management for SaaS, fintech, payments, insurance, lending, wallets, or mobile money
  • Experience shipping complex, multi-stakeholder, API-or workflow-heavy products
  • Ownership of products through strategy → build → launch → GTM → scale
  • Experience working with banks, mobile money providers, insurers, credit-risk partners, or KYC/KYB vendors (advantage)

Method of Application

Interested and qualified? Go to Zeraki on www.zeraki.app to apply

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