- Job Type Contract
- Qualification BA/BSc/HND
- Experience 3 – 8 years
- Location Nairobi
- Job Field ICT / Computer
Product Manager, Embedded Finance at Zeraki
Product Manager, Embedded Finance
What you’ll do
- As Product Manager, Embedded Finance, you will own the full lifecycle of financial products — from discovery to partner negotiations to product build to GTM to post-launch growth.
- You will:
- Lead Product Strategy for Embedded Finance
- Shape a roadmap that transforms affordability and access to education across Africa
- Combine data, user insight, UX psychology, and financial logic to prioritize sustainably
- Identify the highest-leverage opportunities that accelerate adoption, trust, and retention
- Build and scale financial products — payments, installments, savings, insurance
- Design solutions from first principles: flows, states, edge cases, fallback logic
- Set Definition of Ready / Definition of Done and own Product Owner responsibilities during delivery
- Work daily with engineering to unblock ambiguity and keep delivery predictable
- Drive first-time-use UX clarity — parents should never feel confused or unsafe when handling money
- Drive Partner Success and Accountability
- Evaluate and select FSPs (banks, microfinance institutions, insurers, KYC vendors)
- Negotiate APIs, SLAs, commercial structures, and support responsibilities
- Hold partners accountable for reliability, latency, settlement, and ticket turnaround times
- Launch with operational maturity — not wishful thinking
- Prepare comms, CX scripts, FAQs, escalation paths, fallback plans, and monitoring dashboards
- Run readiness gates: no launch without support and visibility in place
- Scale safely and iteratively — not through big-bang drops
- Own business outcomes, not feature output
- Track funnel conversion, retries, settlement disputes, claims success, retention
- Move metrics every sprint — not every quarter
- Decide when to iterate, scale, or stop based on real data
- Product Managers
- Have led a module, feature rollout, or product area end-to-end
- Comfortable turning chaos into structured, actionable plans
- Proven track record of shipping solutions tied to measurable outcomes
- Experience gathering user insights and connecting product work to real business metrics
- What success looks like in this role
- Within 12 months:
- Parents complete financial flows confidently in one session
- Support tickets trend down because the product just works
- Embedded Finance becomes a measurable driver of retention and LTV
- Partnerships are productive and accountable — not optimistic and vague
- Engineering reports predictable delivery and reduced ambiguity
- You are seen internally as the go-to person for building value at scale
Ideal experience:
- 3–8+ years in Product Management for SaaS, fintech, payments, insurance, lending, wallets, or mobile money
- Experience shipping complex, multi-stakeholder, API-or workflow-heavy products
- Ownership of products through strategy → build → launch → GTM → scale
- Experience working with banks, mobile money providers, insurers, credit-risk partners, or KYC/KYB vendors (advantage)
Method of Application
Interested and qualified? Go to Zeraki on www.zeraki.app to apply

Leave a Comment