Job Overview

We seek a resilient, strategic, and hands-on procurement manager to lead all procurement activities for our luxury hotel in Malindi. This is a high-pressure, dynamic environment requiring a leader who thrives under minimal supervision, demonstrates exceptional stakeholder engagement (including C-suite), and can translate hospitality procurement expertise into tangible business results. The ideal candidate will have a proven track record in the hotel industry, strong systems experience, and a customer-centric, results-driven approach.

Key Responsibilities

• Lead and manage the end-to-end procurement process for all hotel departments, including F&B, Rooms, and Operations, ensuring timely and cost-effective sourcing of goods and services
• Develop and implement strategic procurement plans aligned with the hotel’s business objectives, leveraging market analysis and spend data to optimize value and mitigate risks
• Oversee and optimize procurement systems and workflows, ensuring process automation, compliance, and transparency
• Build and maintain strong, advantageous relationships with suppliers; negotiate contracts to secure the best terms while ensuring quality and reliability
• Serve as the primary procurement contact for senior stakeholders, including the CEO, department heads, and owners, providing clear, data-driven reports and recommendations
• Supervise, mentor, and develop the procurement team, fostering a culture of accountability, collaboration, and continuous improvement
• Monitor supplier performance, conduct regular evaluations, and resolve disputes to ensure optimal business operations
• Collaborate closely with internal departments to accurately forecast demand and align procurement activities with operational needs
• Ensure all procurement activities comply with internal policies, regulatory requirements, and sustainability standards
• Drive cost-saving initiatives and implement best practices to enhance procurement efficiency and guest experience.
• Roll up sleeves and engage directly in ground-level activities as needed to ensure operational continuity and excellence.

Requirements

Required Qualifications & Experience

• Bachelor’s degree in Business, Supply Chain, Hospitality Management, or a related field
• Minimum 5 years’ experience in procurement within the luxury hotel or hospitality sector, with demonstrable achievements (please highlight in your CV)
• Proven experience managing procurement systems and leveraging technology for process improvement.
• Strong strategic sourcing, negotiation, and contract management skills.
• Demonstrated ability to work under pressure, manage multiple priorities, and deliver results in a fast-paced environment.
• Experience supervising teams and driving performance through leadership and example.
• Exceptional communication and stakeholder management skills, including experience engaging with senior executives and owners.
• Customer engagement mindset with a focus on enhancing guest experience through procurement excellence.
• High level of integrity, attention to detail, and analytical capability.
• Ability to work independently with minimal supervision and willingness to get hands-on as required.