Key Accountabilities:

Business Management 50%

Strategic Sourcing & Tendering

• Lead RFQs/RFPs and sourcing events for this category,
• Develop tender documentation, evaluation criteria, and supplier scorecards.
• Coordinate technical and commercial evaluations with user departments.
• Recommend suppliers for approval in line with governance threshold

Contracting & Vendor Selection

• Work with Legal to negotiate contracts ensuring terms mitigate risks and align with Bank interests.
• Ensure contract accuracy, enforceability, and timely approvals.
• Conduct vendor selection in line with policy, due diligence, and compliance requirements.

Supplier Onboarding & Relationship Management

• Conduct onboarding for newly selected suppliers (registration, due diligence, KYC, etc.)
• Monitor supplier compliance with contractual obligations, SLAs, and KPIs.
• Hold regular performance reviews and document supplier performance issues.
• Resolve service delivery gaps in collaboration with suppliers and internal stakeholders

Contract Lifecycle & Spend Management

•  Maintain a register of contracts with renewal/expiry alerts.
•  Ensure timely renewal or re-tendering to avoid supply disruptions.
• Tracks spend against contracts and highlight variances or risks.
• Keep contract records up to date and audit ready.

Requisition, PO & Fulfilment Support

• Convert approved requisitions into POs in the e-procurement system (e.g., Coupa).
• Follow up on deliveries and services for branches and departments.
• Escalate delays, quality issues, or non-conformance to Category Manager.
•  Ensure timely GRN confirmation and support payment processing.

Cost, Risk & Compliance 30%

• Monitor and control all work flow ensuring all requests received from the business are actioned to meet designated deadlines.
• Ensure that requests received are in order in all aspects to facilitate compliance with sourcing procedures.
• Manage medium/long-term relationships with suppliers
• Appraise and recommend selection of suppliers and service providers to ensure that the Bank is leveraging it’s purchasing power
• Ensure compliance to the Group Procurement policy , ABC policies, ABKE procurement policy and CBK guidelines.
•   Deliver savings targets, cost avoidance, and process efficiencies for this category.

Stakeholder Management / Service Delivery 10%

• Develop and agree service level agreements with internal customers
• Develop and manage strategic long-term relationships with major suppliers to maintain quality service to the bank
• Monitor achievement of SLAs by suppliers and ensure that SLAs with internal customers are met
• Undertaking negotiations with suppliers for goods
• Develop and deliver appropriate sourcing strategies
• Use/modify suitable standard forms of contracts to govern commercial activity
• Partner with internal stakeholders (Branches & R, IT,) to understand requirements and align sourcing with operational needs.

Self-management 10%

• Pursue self-development to increase personal effectiveness, acknowledging strengths and areas for development.

Categories Managed

• Stationery: Cheque books, plastic cards, office supplies, controlled & general office stationery
• Courier & Car Hire Services: Inter-branch, same-day, long-term and ad hoc hires
• Consumables: Tea, milk, bread, sugar, toiletries
• Small Equipment: Note counters, cheque scanners, card printers
• General Services: Cleaning, sanitary bins, waste disposal, grounds maintenance, small repairs
• Outsourced Support Services: Auctioneers, debt collectors

Qualifications

• Bachelor’s degree and Professional qualifications