Job Summary

The job holder is responsible for providing technical leadership in the management of the company’s insurance programme and ensures effective handling of insurance policies, claims, and compliance matters.

Duties and Responsibilities: 

• Supervising the development of sound insurance and regulatory affairs policies and procedures.
• Providing technical guidance on the development and implementation of policies, procedures and strategies to ensure the company complies with applicable regulations, and in tandem with changing government and industry legislation.
• Ensuring that all necessary licensing, filings, certifications, and permits are duly obtained and monitored to always ensure compliance.
• Organizing the company’s insurance portfolio and provide quarterly reports on each policy, pertinent issues relating to each policy, claims lodged documentation status, expected settlement.
• Providing technical guidance in the Company’s insurance program.
• Coordinating and guide on the preparation of insurance proposals.
•  Supervising research and reviews on existing laws that impact on the company’s score functions.
•  Ensuring follow up and closing Insurance Claims Prepare insurance procurement plan and insurance tender documents in liaison with the procurement department.
• Verifying policy documents to confirm GDC requirements are met, peruse risk notes and brokers’ reports, and vet all insurance payments.
• Liaising with heads of departments on claims documentation on company claims and with staff-on-staff personal injury claims.
• Coordinating with external consultants’ risk surveys and insurance claims investigations.
• Managing all insurance policies/ contracts; effectively manage claims files for expedited settlement of claims.
• Monitoring insurance budget performance and advise on the same; and
• Employee performance management through target setting, monitoring, and appraisal.

Job Specifications

• A minimum period of eight (8) years relevant work experience, three (3) of which must have been in supervisory role. 
• Master’s Degree in a relevant field from a recognized institution.
• Bachelor of Commerce (Insurance), Social Science or equivalent from a recognized institution.
• Supervisory course lasting not less than two (2) weeks.
•  Membership of IIPK/SCII or any other relevant body
• Proficiency in computer applications; and
•  Fulfilled the requirements of Chapter Six (6) of the Constitution of Kenya.

Key Competencies and Skills 

• Excellent communication
• Interpersonal
• Leadership
• Analytical
• Negotiation
• Critical thought processes and
• Team Player