The People Operations Consultant will ensure to maintain and support our People strategies, policies and initiatives to support our employees across Africa. This is a 6 months contract, covering for a maternity leave, with a reporting line to our Director of People. You will play the following critical roles at AMI:

HR Operations and Compliance

• Ensure legal compliance and best practices across all operational markets
• Ensure completion, continuous improvement and documentation regarding all our HR policies
• Own end-to-end People Ops processes, enhancing efficiency and consistency
• Contracts
• Payroll & consultants’ payments
• Health & Security
• Leaves
• Compensation & benefits
• Onboarding
• Maintain and continuously update our HRIS (Workpay), ensuring all HR data remains accurate and up to date at all times.
• Work closely with local People Ops representatives, including Country Managers, to address market-specific needs
• Coordinate with our legal counsels as needed.

Employee relations

• Foster a positive and inclusive workplace culture.
• Address employee concerns and mediate conflicts as needed.
• Organize company events and initiatives that promote team building and engagement

Requirements

• Customer-driven: You understand the business needs and all of your actions are driven towards supporting your business partners
• Fast-growing / Tech company experience: You have thrived in a hyper-growth and fast-paced environment, getting things done and demonstrating an ability to quickly understand and manage emerging business needs, and problem solve with many stakeholders at once
• Continuous improvement mindset: You take every chance to suggest improvements and new ways of doing things, you are open to feedback and have a strong will to learn and grow
• Rock solid integrity: You are able to handle sensitive information with confidentiality and integrity
• Project management: You can multitask and prioritize your daily workload and possess a proven track record in project management and process improvement
• Communication skills: You possess excellent interpersonal communication skills to foster trust, encourage social dialogue and lead internal communications around policies, processes, trainings etc,…
• 8+ years of experience in HR Generalist or People Operations roles, including time in a managerial capacity, ideally within African markets. You bring strong expertise in local people operations or global HR, with proven depth in labor law and legal compliance across African jurisdictions.
• Bachelor’s degree in Human Resource with a current membership in IHRM.