The Technical Sales & Marketing Executive will be responsible for driving revenue growth by identifying new business opportunities, managing client relationships, and promoting the company’s products within the printing, textiles, packaging, paper, steel, and general industrial sectors. 

Key Responsibilities

Sales & Business Development

• Identify, develop, and secure new business opportunities across targeted industries.
• Conduct client visits, product demonstrations, and technical presentations.
• Build and maintain strong relationships with customers, distributors, and industry partners.
• Prepare sales proposals, quotations, and negotiate contracts.
• Achieve set sales targets and contribute to strategic growth plans.
• Gather market intelligence on competitors, pricing, and emerging trends.
• Follow up on leads, manage the sales pipeline, and maintain updated CRM records.

Technical Support

• Understand and explain technical features, benefits, and specifications of industrial rubber and polyurethane rollers.
• Provide customers with technical guidance on product selection, usage, and maintenance.
• Work closely with production and engineering teams to address customer requirements and quality concerns.
• Assist in product testing, sampling, and performance evaluations with clients.

Marketing & Brand Promotion

• Develop and implement marketing campaigns to promote products and brand visibility.
• Create marketing materials including brochures, product sheets, and digital content.
• Manage social media pages, website content, and digital marketing initiatives.
• Plan and execute exhibitions, trade fairs, plant tours, and customer engagement events.
• Conduct market research to identify new markets, customer segments, and partnership opportunities.

Reporting & Administration

• Prepare weekly and monthly sales and marketing reports.
• Maintain good documentation of customer interactions, orders, and feedback.
• Support management in developing annual sales and marketing strategies.

Requirements

Qualifications & Experience

• Bachelor’s degree in Marketing, Sales, Business Management, Engineering, or a related field.
• Minimum of 3–5 years’ experience in technical sales or marketing within a manufacturing, industrial products, engineering, or printing-related industry.
• Strong technical understanding of print consumables, flexo and offset printing, rubber rollers, or industrial machinery (added advantage).
• Proven track record of achieving sales targets and managing customer portfolios.

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Key Accountabilities

• Receipt of funds and issuance of receipts
• Regular client communication in terms of debt status, repayment plans, support required throughout the customers’ journey- (Onboarding of customer details and customer documents on CRM, Mapping of payment plans, portfolio allocation, follow up on signing of offer letters, issue of instructions to lawyers to prepare sale agreements, follow up on execution of documents).
• Mortgage pipeline management and follow up.
• Mapping of timed collections
• Revenue assurance for allocated portfolio to issuance of cancellation notices and notification of units back to the market. (Including timely disbursements of loans).
• Risk mitigation by participation on the handover documentations.
• Complaint resolutions end to end with respective departments
• Compliance to laid down policies and laws.

Principal Outputs for this role

• Weekly status meetings with lawyers
• Restructuring of payment plans for approval by the Relationship Manager and Business Development Manager.
• Qualifying, approval and updating refunds for allocated portfolios
• Realization of projected cash flows and income for allocated portfolios
• Reporting on daily collections report for allocated portfolios
• Servicing of existing and new company financial obligations
• Sales output through cross selling
• Provide key insights derived from customer engagements on various project milestones supporting decision making.
• Key driver to improve and grow NPS scores

Requirements

Qualifications- Academic and Professional

• Bachelor’s degree from an accredited University preferably in a business-related field
• Relevant professional certification is an added advantage

Experience

• At least one-year experience in relationship management in a financial/ real estate institution
• Strong proficiency in banking systems and applications especially Profits and CRM
• Experience in portfolio management is a core requirement

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