Job purpose

The role holder will be responsible for designing, developing, implementing, maintaining and testing complex systems, networks and infrastructure of computer hardware & software systems.

Key Responsibilities

• Designing and maintaining system architecture and infrastructure that aligns with the business objectives and requirements 
• Designing and implementing complex network and system configurations, including hardware and software components, to support business operations.
• Managing and maintaining server systems, including installation, configuration, and maintenance of servers, storage systems, and other related infrastructure.
• Troubleshooting system issues, analyzing root causes, and implementing solutions to prevent future problems.
• Conducting system performance analysis, monitoring and tuning to ensure optimal performance and reliability.
• Developing and implementing security policies, procedures, and controls to protect system data, information and assets.
• Managing backups and disaster recovery.
• Collaborating with other technical teams, such as developers, database administrators, vendors and security experts, to ensure successful integration and operation of systems.
• Providing technical guidance and support to end-users and other stakeholders to ensure smooth operation of systems.
• Participating in the design, development, and testing of software applications and systems.
• Staying up-to-date with emerging technologies, tools, and trends to ensure continued innovation and competitiveness.
• Designing or assisting with design of graphical user interface (GUI) and workflow charts as required
• Integrates software components and third-party applications
• Any other duties as may be assigned from time to time

PERSON SPECIFICATIONS

Academic Qualifications & Professional Qualifications

• University degree in Computer Science, Engineering, Computer Programming or a relevant field from an institution recognized by Commission for Higher Education
• Member of a relevant professional body

Experience

• Minimum three (3) years’ relevant experience 
• Knowledge and understanding of the insurance industry practises will be an added advantage 

Skills and Attributes

• Proven working experience in installing, configuring and troubleshooting Windows based environments.
• Strong attention to detail and ability to spot errors or inconsistencies in code
• Must have excellent analytical and creative problem solving skills
• Excellent communication skills and ability to work with a team
• Up to date on the latest software innovations and committed to continually building on existing knowledge and skills
• Ability to follow directions closely and accurately
• Ability to innovate and create cutting-edge programs
• Advanced knowledge of operating systems
• Superior time management skills and ability to work productively with minimal supervision
• Solid Cloud experience and script writing skills

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