Key Responsibilities

• Develop and expand the sanitary ware customer base while maintaining strong relationships with existing clients in the region.
• Conduct market research to identify customer needs, regional demand trends, and competitor activities.
• Gather and analyze information on competing products, providing timely reports and actionable insights.
• Supervise and manage product displays in customer exhibition halls to ensure effective presentation and brand visibility.
• Monitor and support the production capacity and product availability within the assigned region.
• Address and resolve customer after-sales concerns promptly and professionally.
• Consistently achieve monthly sales targets and contribute to overall departmental goals.
• Prepare and submit regular sales reports to management.

Qualifications & Experience

• Degree or Diploma in Sales & Marketing, Business Management, Finance/Accounting, or any related field.
• Minimum of 3 years’ proven experience in sales, preferably within the building materials industry (tiles, sanitary ware, toilets, wash basins, etc.).
• Strong understanding of regional sales dynamics and customer relationship management.

Key Competencies & Skills

• Fluent in both written and spoken English (knowledge of Kiswahili and local languages is an added advantage).
• Proficient in MS Office applications (Word, Excel, PowerPoint) and comfortable with data analysis tools.
• Strong communication, negotiation, and interpersonal skills.
• Excellent decision-making and problem-solving abilities.
• High level of integrity, professionalism, and accountability.
• Self-motivated, target-driven, and able to work with minimal supervision.
• Flexible to work Monday–Saturday and comfortable with extensive field work.