Learning and Development is responsible for designing and implementing learning strategies, managing training programs, and enhancing employee skills and knowledge.

KEY ROLES

• Learning & Development
• Design and implement training programs, learning modules, and staff orientation. Collaborate with managers to identify skill gaps and career aspirations.
• Curate and publish a year-round learning calendar aligned with business strategy. Research best practices and lead the design of innovative learning programs. Evaluate effectiveness of learning initiatives and report on impact.
• Performance Management
• Lead and coordinate the company’s performance management process. Track employee and departmental performance before/after training.
• Promote performance conversations and structured improvement plans. Develop and implement a “Lintons Stars” program to groom top performers.
• Support succession planning in collaboration with HR leadership.

KEY REQUIREMENTS

• Education: Degree in HRM (postgraduate and retail industry background an advantage).
• Membership: Must be a member of IHRM.
• Experience: Minimum 5 years in Human Resources Development/training (preferably retail).

SKILLS & COMPETENCIES

• Strong coordination, prioritization, and ability to work under pressure
• Computer literacy and excellent communication skills
• Confidentiality and high professional standards
• Commercial awareness, analytical thinking, and sound judgment
• Facilitation, leadership, and relationship-building skills