Jobs

Key Account Manager at Tetra Pak

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 5 years
  • Location Nairobi
  • Job Field Sales / Marketing / Retail / Business Development&nbsp

Key Account Manager at Tetra Pak

Key Account Manager

What you will do

  • Financial Target Delivery: Deliver financial targets, 3 Businesses, for the allocated customers/ team
  • Understand & drive improvement actions to secure a profitable accounts/ sales area through timely portfolio, commercial actions & necessary competitiveness measures impacting project/ account management costs 
  • Customer partnerships: Drive strategic alignment using steps of key account management with the following focus areas:
  • Build solid understanding of customer’s business environment, strategy, financial perf./ value chain & operations, incl. their short & long-term ambitions to grow share of wallet with portfolio innovations
  • Build & cultivate strong understanding, relationship & alignment across all levels of Customer’s organization- mapping different decision makers/ personas, their drivers (policies thereof) and map corresponding relationship owners within Tetra Pak
  • Use Customer Segmentation model to map strategic fit of customer needs/ ambitions , business/ value potential & competitive positioning, to ensure prioritization & customized approach from Tetra Pak, in both solution design and account management
  • Build & successfully execute account plans securing joint ambitions and actions, objective & time bound, and prioritized across MC Growth initiatives & Tetra Pak’s strategic pillars
  • Amplify customer’s voice by identifying gaps across customer touchpoints systematically driving proactive improvement actions and closing the loop with customers
  • Accelerate Sales Funnel: Drive Sales Play, Nurture opportunities using value books & mobilize right resources based on customer’s needs, buying process & opportunity maturity
  • Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc) & Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc)
  • Lead qualification and nurturing activities to accelerate time to close
  • Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak
  • Drive E2E System Solutions (Integrated sales, Cross- Selling opportunities)
  • Create solutions, Quote & Negotiate deals/ contracts with customers using Value selling process
  • Planning & Forecasting: Monthly forecasting, for 3 businesses, to secure base material, production & financial planning
  • Commercial Compliance: Understand & comply with Tetra Pak’s Commercial practices framework (including Pricing, Contract terms & Authorisation matrix), regulatory framework & general code of conduct. Manage proper & timely documentation of Customer Files

We believe you have

  • 5 years of experience in Sales / Account Management, preferably in a corporate environment.
  • University Degree in Business Administration or Engineering
  • Fluent English language skills
  • Cross-boundary experience (Customer and Project Management)
  • Good stakeholder management
  • Ability to deal with cross functional issues

Method of Application

Interested and qualified? Go to Tetra Pak on jobs.tetrapak.com to apply

Leave a Comment