Key Responsibilities

• Product Vision & Strategy
• Define and refine the product vision and roadmap, aligning with Zeraki’s mission to improve education access and affordability
• Use insights from schools, parents, and administrators to shape the direction of our financial tools
• Ensure every product initiative addresses a real problem in the education ecosystem—whether it’s simplifying school collections or easing fee burdens for families
• Product Discovery & Validation
• Conduct structured discovery with school bursars, principals, parents, and guardians to identify pain points
• Test assumptions through research, field visits, usability testing, and pilot deployments in educational settings
• Prioritize solutions that remove friction for schools and create flexibility for families managing education costs
• Product Development & Execution
• Translate product vision into clear specs and collaborate with engineers, designers, and compliance to deliver scalable features
• Coordinate with internal teams and external partners (banks, insurers, payment processors) to build secure, accessible products tailored for the education sector
• Oversee the rollout of products that must work in real-world school environments—across geographies, school types, and payment behaviors
• Measurement & Continuous Improvement
• Define product success metrics, such as school-level adoption, parent engagement, and transaction growth
• Monitor how schools and families interact with the products and use this data to inform iteration
• Drive improvements that increase impact on education affordability and operational efficiency
• Go-to-Market & Rollout
• Support the design and execution of pilot programs with schools and communities
• Collaborate with marketing, customer experience, and field teams to drive product uptake among parents and school administrators
• Ensure the full user journey—from awareness to adoption—is intuitive and trusted by all stakeholders in the education space

Requirements

What We’re Looking For

• We value structured thinking, empathy for users, and high ownership. Whether you’re early in your career or more experienced, you’ll be expected to lead, not follow.

Experience

• Associate PM: 1–2 years in product, fintech, CX, operations, or similarly analytical roles

go to method of application »