Operational Responsibilities

• Assist in scheduling interviews and liaising with candidates.
• Prepare onboarding materials and facilitate orientation for new hires.
• Update HR databases and personnel records.
• Handle document filing (contracts, leave forms, performance reports).
• Collect and verify attendance and leave records.
• Assist in addressing payroll or benefits-related inquiries.
• Assist in organizing employee engagement activities.
• Help address minor employee concerns and escalate complex issues when necessary.
• Organize training sessions and workshops.
• Maintain training records and compile feedback.
• Manage office supplies, equipment maintenance, and vendor coordination.
• Schedule meetings, manage calendars, and handle correspondence.
• Support audits by preparing required documentation.
• Ensure proper documentation of compliance-related processes.
• Collect and compile HR data for reporting purposes.
• Assist in generating reports on recruitment, attendance, or employee satisfaction.
• Generating invoices and follow up with the accounts department for guidance
• Data entry of telematics into the accounting software
• Perform any other duties as may be assigned from time to time

Key Result Areas:

• The jobholder’s accountability areas are outlined as follows:
• Seamless hiring and onboarding process
• Accurate and up-to-date employee information.
• Timely and accurate payroll processing.
• Foster a positive work environment and support conflict resolution. 
• Facilitate learning opportunities and track employee progress.
• Efficient day-to-day office operations.
• Maintain organizational compliance with legal and policy requirements
• Provide accurate information for decision-making. 
• Well-maintained and efficient office environment.
• Smooth internal communication and coordination.

Knowledge and Skills Required:

• Diploma in Human Resource Management or related field 
• Professional HR certification (CHRP) – An added advantage
• Computer literacy in MS Office.
• At least 2 years’ experience post qualification in a medium or large company in a human resource role.
• Ability to multi-task and deal with diverse responsibilities.
• Excellent interpersonal skills
• Analytical, communication, and writing skills 
• Problem-solving and creative work approach 
• Excellent leadership skills with the ability to motivate others.
• Excellent management and team coordination skills

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