Responsibilities:

• Manage ~170 customer accounts representing $500K–$1M in monthly revenue through portal-based invoicing and collections.
• Receive invoices automatically from internal systems and upload them into customer-specific portals accurately and on time.
• Navigate and process invoicing across multiple third-party and customer platforms, including:
• Ariba
• Coupa
• Taulia
• Transcepta
• Aeroxchange
• Jaggaer
• Other client specific portals
• Exostar (nice-to-have; typically requires background checks)
• Collaborate with the internal Customer Care team to resolve disputes, discrepancies, and rejected invoices.
• Conduct regular audits to ensure consistent, accurate, and compliant invoice uploads.
• Monitor aging reports and support ongoing collections efforts to drive timely payments.

Skills & Experience:

• Hands-on experience with invoicing and collections in customer or third-party portals (specific experience with listed platforms highly preferred).
• Strong understanding of A/R processes, collections, and dispute resolution.
• High attention to detail with the ability to manage high-volume, deadline-driven invoicing tasks.
• Strong organizational and auditing skills to ensure compliance and accuracy.
• Excellent communication and teamwork skills for working with internal teams and external customers.
• Proficiency in Microsoft Excel and ERP/accounting systems is a plus.

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