Jobs

Job Openings at Kilimall

  • Contents
  • Open Jobs
    1. Website Operations
    2. Business Developer
    3. Operations Manager
    4. Operations Officer
  • Method of Application

Job Openings at Kilimall

Website Operations

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 3 years
  • Location Nairobi
  • Job Field ICT / Computer&nbsp

Core Responsibilities

  • End-to-End Website Operations
  • Oversee the overall planning, setup, and continuous optimization of the company website/platform, coordinating channel resources and content updates to enhance user experience and page views. Develop and implement SEO/SEM strategies; proficiently use tools such as Ahrefs and Semrush to improve keyword rankings and drive organic traffic growth.
  • Monitor and analyze data from Google Analytics and other plat- forms to understand user behavior and conversion funnels, pro- ducing actionable operational strategies.
  • Cross-Team Collaboration & Project Management
  • Coordinate with design, development, and marketing teams to drive website feature enhancements, promotional campaigns, and brand exposure initiatives.
  • Formulate annual/quarterly operational plans, break down KPIs for team members, oversee progress, and improve efficiency. Client & Resource Management
  • Develop and maintain B2B partnerships, identify client needs, and provide customized operational solutions (e.g., corporate recruit- ment zones, brand showcase pages).
  • Integrate external resources (media, KOLs), design standardized cooperation processes, and enhance the commercial value of the platform.
  • Industry & Competitor Analysis
  • Keep track of internet industry trends, analyze competitor strate- gies, and propose differentiated operational plans (e.g., user growth, content innovation).

Hard Skills

Requirements

  • Minimum 3 years of website operations experience; background in vertical industries such as healthcare, e-commerce, or logis- tics preferred.
  • Experience in multi-language/multi-region website operations is a plus.
  • Proficient in SEO tools and data analytics platforms, with a strong ability to close the loop from data to strategy to execu- tion.

Soft Skills

  • Strong project management skills, capable of handling multiple tasks simultaneously and coordinating effectively across depart- ments.
  • Creative yet execution-driven, able to design and implement innovative campaigns (e.g., UGC submissions, live streaming collaborations).
  • Proven team leadership experience, skilled at breaking down goals and motivating team members to achieve targets.

go to method of application »

Method of Application

Job Responsibilities

  • Identify and secure new business opportunities with corporate clients and institutions.
  • Develop and pitch tailored training proposals; negotiate and close deals to meet revenue targets.
  • Collaborate with marketing to launch campaigns and promote programs.
  • Oversee scheduling, trainer allocation, facilities, and resource planning for smooth delivery.
  • Ensure top-tier client and student experiences, from onboarding to post-training support. Monitor KPIs, prepare reports, and recommend improvements for growth and efficiency.

Requirements

  • Bachelor’s degree in Business, Marketing, Education Management, or related field.
  • 3-5 years’ experience in business development and operations, preferably in training/education.
  • Proven track record of meeting sales targets and building strong client relationships.
  • Strong leadership, organizational, and prob- lem-solving skills.

go to method of application »

Leave a Comment