Key Responsibilities

• Under the supervision of the Departmental Trainer and Training Manager, the trainee shall learn to:
• Ensure that mechanical technicians adhere to set working hours.
• Submit FF&E requirement to the Plant room/supervisor/Assistant /Chief Engineer.
• Ensure that quality workmanship is observed.
• Ensure quick and permanent solutions are implemented to avert re-occurrences.
• Perform periodic preventive maintenance for machines and equipment.
• Ensure close and hands on supervision of mechanical technicians.
• Plan and schedule maintenance of equipment without interfering with the normal operations and depending on the urgency.
• Perform daily check for Laundry and Kitchen Equipment.
• Ensure that the preventive maintenance is done as scheduled.
• Advise storekeeper on what items are required in the store.
• Ensure that quality are items delivered.
• Ensure minimal wastage of materials.
• Have a working knowledge of Department Brand Standards to ensure compliance.
• Have working Knowledge of HVAC/Electrical and MEP Installations
• Ensure HACCP and COSHH policies are strictly adhered to.
• Ensure all equipment and machines are working and in good condition
• Ensure periodic testing and service of equipment is done.
• Take a daily record of all the electrical meters reading and submit to plant room technician for preparation of daily utility report
• Ensure all hazardous installations/ equipment are isolated, warning signs indicating e.g. Out of order, Do not operate are in place.
• Comply with all Kempinski International company policies.
• Comply with all systems and procedures as laid down by Chief Engineer.
• Replace all the burnt-out bulbs within the premises
• Inspect all public areas for any electric faults against the checklists
• Cary out minor electrical installation within the building
• Service and repair of electrical equipment
• Facilitate guest rooms and property maintenance
• Perform the right treatment of boilers and swimming pool water and keep a record of the water condition in the two systems.
• Monitor the effects of servicing and maintenance of plant equipment’s
• Receive fuel (AGO & LPG) and keep records of the same.
• Prepare Daily Utility consumption report.
• Ensure that there are no fuels, gas, and water, steam leaks in plant room the premises.
• Ensure proper chemical treatment of boiler make-up water and keep record of water condition in the system.

Skills, Knowledge and Expertise

• Degree/ Diploma in an engineering course from a recognized learning institution
• No work experience is required
• Less than one year since completion (2024/2025)
• Kenyan Citizen
• Completed coursework (even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

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Key Responsibilities

• Under the supervision of the Departmental Trainer and Training Manager, The trainee shall learn how to:
• Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the Kempinski Experience Assessment( KEA) standards.
• Upon check in, register guest and assign rooms. Accommodate special requests whenever possible. If needed, assist guests in completing the registration cards. Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling
• payment to cashiers.
• Upon departure of guests, process the guest check out procedures. Inquire for last minute charges. Receive payment
• from guests. Settle the guest account and give copy of the invoice.
• Handle all front office cashiers’ transactions such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of shift, balance their cash float.
• Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/ receive information and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and not
• inclusive of issuing a safe deposit box, handling messages or dealing with a complaints.
• Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
• Keep themselves informed of product and service knowledge as well as the hotel daily and meeting activities.
• Possess a working knowledge of the room reservation procedures.
• Maintain the neatness of his/her working area.

Skills, Knowledge and Expertise

• Degree/ Diploma in Hospitality/Hotel management from a recognized learning institution
• No work experience is required
• Less than one year since completion (2024/2025)
• Kenyan Citizen
• Completed coursework (Even if not graduated)
• Ability to work and communicate in a multinational environment
• Excellent grooming skills and must be well versed in professional and personal etiquette
• Good Communication skills
• Out going with a positive learning attitude.

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