- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Media / Advertising / Branding 
Internal Communication Officer (Culture Operator) at Mogo Finance
Internal Communication Officer (Culture Operator)
Key Responsibilities:
- Strategic Internal Communication
- Develop and maintain an Internal Comms Calendar (newsletters, Yammer/Teams posts, staff updates).
- Simplify corporate updates (targets, milestones, campaigns) into engaging stories for employees.
- Work with leadership to craft messages that are authentic, clear, and motivating.
- Employee Engagement
- Proactively identify opportunities to celebrate employees (promotions, anniversaries, performance wins).
- Proactively create and coordinate creative employee-targeted content (videos, spotlights, Q&As, polls, “day-in-the-life” stories).
- Narrative Building
- Ensure internal narratives reflect the external comms strategy — staff must live the brand story.
- Align staff around company values, mission, and strategic campaigns.
- Capture employee voices as thought leadership pieces for external platforms when relevant.
- Content Creation & Storytelling (newly added focus)
- Produce engaging multimedia content (videos, graphics, photo stories, newsletters) to bring internal messages to life.
- Collaborate with design, videography, and comms team members to develop consistent, branded content for internal platforms.
- Innovate new formats to make internal communication more interactive (podcasts, reels, live updates, staff takeovers).
- Crisis & Change Communication
- Act as first responder for sensitive internal announcements (policy changes, branch updates, restructures).
- Work closely with Corporate Comms to ensure consistent messaging inside and outside the company.
What you will need:
Skills & Competencies
- Initiative in exploring digital tools, including AI, to enhance creative output
- Exceptional creativity and innovation in brand and product campaigns
- High attention to detail, with strong proofreading and editing skills
- Ability to manage multiple projects and meet deadlines independently
- Excellent organizational and time-management skills
- Willingness to learn and collaborate with the team
- Strong ethical standards and adherence to company policies
Method of Application
Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

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