Jobs

Internal Communication Officer (Culture Operator) at Mogo Finance

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Nairobi
  • Job Field Media / Advertising / Branding&nbsp

Internal Communication Officer (Culture Operator) at Mogo Finance

Internal Communication Officer (Culture Operator)

Key Responsibilities:

  • Strategic Internal Communication
  • Develop and maintain an Internal Comms Calendar (newsletters, Yammer/Teams posts, staff updates).
  • Simplify corporate updates (targets, milestones, campaigns) into engaging stories for employees.
  • Work with leadership to craft messages that are authentic, clear, and motivating.
  • Employee Engagement
  • Proactively identify opportunities to celebrate employees (promotions, anniversaries, performance wins).
  • Proactively create and coordinate creative employee-targeted content (videos, spotlights, Q&As, polls, “day-in-the-life” stories).
  • Narrative Building
  • Ensure internal narratives reflect the external comms strategy — staff must live the brand story.
  • Align staff around company values, mission, and strategic campaigns.
  • Capture employee voices as thought leadership pieces for external platforms when relevant.
  • Content Creation & Storytelling (newly added focus)
  • Produce engaging multimedia content (videos, graphics, photo stories, newsletters) to bring internal messages to life.
  • Collaborate with design, videography, and comms team members to develop consistent, branded content for internal platforms.
  • Innovate new formats to make internal communication more interactive (podcasts, reels, live updates, staff takeovers).
  • Crisis & Change Communication
  • Act as first responder for sensitive internal announcements (policy changes, branch updates, restructures).
  • Work closely with Corporate Comms to ensure consistent messaging inside and outside the company.

What you will need:

Skills & Competencies

  • Initiative in exploring digital tools, including AI, to enhance creative output
  • Exceptional creativity and innovation in brand and product campaigns
  • High attention to detail, with strong proofreading and editing skills
  • Ability to manage multiple projects and meet deadlines independently
  • Excellent organizational and time-management skills
  • Willingness to learn and collaborate with the team
  • Strong ethical standards and adherence to company policies

Method of Application

Interested and qualified? Go to Mogo Finance on talent.sage.hr to apply

Leave a Comment