KEY RESPONSIBILITIES

• Strategic HR Leadership & Governance
• Develop and implement HR strategies aligned with the Club’s Constitution, By-Laws, strategic objectives and long-term development plans.
• Serve as the principal HR advisor to the General Manager, HODs and relevant Committees.
• Ensure HR governance frameworks, policies, and processes comply with the Kenyan Laws, and other statutory requirements.
• Prepare and submit HR reports, compliance updates, risk assessments and workforce analytics for Board review.
• Compliance, Ethics & Regulatory Oversight
• Enforce full compliance with HR Policies & Procedures, disciplinary protocols, data privacy requirements and Club governance frameworks.
• Ensure secure management, retrieval, storage, movement and protection of employee records in accordance with the law.
• Lead and advise on disciplinary processes in alignment with natural justice, fair administrative action and statutory requirements.
• Strengthen ethical conduct and protect the Club from HR-related legal exposure.
• Recruitment, Selection & Workforce Planning
• Lead a transparent, fair and competitive recruitment process including requisitions, job descriptions, job adverts, shortlisting, interviews, background checks and onboarding.
• Ensure compliance with governance structures by obtaining all necessary approvals and documenting all recruitment decisions.
• Oversee workforce planning, succession planning and staffing strategies.
• Performance Management & Organizational Development
• Lead the design, implementation and monitoring of performance management systems.
• Facilitate KPIs, performance appraisals, performance improvement plans and career development frameworks.
• Drive organizational culture initiatives, team cohesion, staff motivation programs and leadership development.
• Remuneration, Job Evaluation & HR Analytics
• Lead job evaluation ( JE), role grading, salary structure harmonization and periodic market surveys.
• Provide compensation advice aligned with fairness, market data and club budgets.
• Oversee payroll inputs, approval processes and audit controls.
• Employee Relations & Welfare
• Maintain sound employee relations and manage all grievances, conflict resolution, staff welfare programs and communication channels.
• Support the creation of a safe, respectful and inclusive work environment.
• Ensure compliance with the Clubs’ Code of Conduct and promote a culture of integrity and respect.
• HR Operations, Policies & Risk Management
• Maintain updated HR policies, manuals, SOPs and HR systems.
• Prepare HR budgets, manage HR records and ensure accurate and timely reporting.
• Oversee HR risks, develop mitigations and support HR audits and compliance checks.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Human Resource Management, Business Administration, or related field (Master’s degree is an added advantage).
• CHRP (K), IHRM membership and valid HR practicing license required.
• Minimum 7–10 years’ experience in a senior HR role, preferably in hospitality, club management, corporate governance or service industry.
• Strong understanding of HR governance, labour laws, disciplinary processes, and data protection regulations.
• Demonstrated experience in organizational development, job evaluation, performance management, and strategic HR planning.
• Proven track record of maintaining confidentiality, integrity, ethical conduct, and professionalism.