Jobs

Human Resources Business Partner Specialist (Night Shift) at Teleperformance

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 2 years
  • Location Nairobi
  • Job Field Human Resources / HR&nbsp

Human Resources Business Partner Specialist (Night Shift) at Teleperformance

Human Resources Business Partner Specialist (Night Shift)

Responsibilities

  • Supporting the management, coaching, and personal development of new employees.
  • Supporting in the administration of disciplinary cases in compliance with HR policies and labor laws.
  • Custodian of all disciplinary records, including and not limited to witness statements, emails, outcome letters, hearing notes (minutes), computer records, exit letters, and any other appeal paperwork.
  • Maintaining and ensuring that the disciplinary tracker is up to date.
  • Ensuring the integrity and confidentiality of disciplinary records.
  • Working hand in hand with HRBP lead to administer exit interviews and review issues reported from time to time.
  • Supporting effective networking and liaison across the organization, especially with the Operations team regarding Performance Management and Disciplinary issues.
  • Positively influencing the people agenda.
  • Assisting with Internal Interviews and working to streamline the process when the need arises.
  • Assisting in developing initiatives to encourage good attendance at work, employee well-being, and the employee recognition scheme.
  • Supporting the driving and maintenance of various processes to facilitate employee motivation and retention.
  • Ensuring unbiased and complete investigation procedures, compliance with the policy and process, and closure of issues reported.
  • Supporting the HRBP systems
  • Supporting research into emerging employment legislation and best practice to support employee strategy delivery.
  • Maintain all documentation received by employees related to the docket.
  • Fulfilling the tasks deriving directly from his position without being directly ordered so.
  • Assisting HRBP lead in all areas related to Human Resources Management
  • Any other duties related to the docket, as assigned by the HRBP lead.

Requirements

  • Degree in HR or any related field
  • Must be a member of IHRM.
  • Ability to deliver training/awareness sessions.
  • Excellent communication and interpersonal skills
  • 2-3 years work experience as a HR Assistant is desirable.
  • He/she must be highly motivated, well organized, detail-oriented, creative, and innovative, and possess good time management and multitasking skills.
  • Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, flexibility, speed, stress endurance, friendliness, diligence
  • Strong presentation & articulation skills
  • Ability to influence and think creatively.
  • Robust business understanding
  • Proactive, confident, and motivated with a strong bias for action, a keen sense of urgency and ability to drive results.
  • Team player, high on execution and strategy
  • High on Integrity and ability to walk the talk.
  • Commitment to further training / continuous learning and development
  • Live the company values being fair, forward-thinking, accountable, customer focused.

This will be Night Shift role.

Method of Application

Interested and qualified candidates should apply using the Apply Now button below.

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