Job Purpose:

Lead and manage HR functions to support Transnep’s strategic goals. Oversee talent acquisition, employee relations, performance management, compliance, and drive culture, continuity, and productivity in the financial and insurance sector.

Key Responsibilities:

• Implement and update HR policies, procedures, manuals; ensure compliance with Kenyan labour laws
• Manage employee lifecycle: workforce planning, recruitment, onboarding, engagement, separation
• Coordinate performance management, appraisals, development planning
• Identify training needs; organize learning and development programs
• Support disciplinary procedures, conflict resolution, grievance handling
• Maintain employee records, contracts, documentation in HRIS
• Support payroll: compile HR data, verify leave/attendance, calculate salaries and deductions
• Administer benefits: insurance, pension, wellness; point of contact for queries
• Prepare HR reports: headcount, turnover, compliance, disciplinary metrics
• Ensure HR support for compliance: KRA, NSSF, NHIF, OSHA, regulatory bodies
• Participate in audits: provide documentation, clarify compliance and policies
• Foster culture: employee engagement, recognition programs, internal communication

Qualifications:

• Degree in HR Management, Business Admin, or related field
• Certified Human Resource Professional (CHRP) or equivalent
• Knowledge of Kenyan Labour Laws and HR compliance
• Insurance sector experience (advantageous)

Experience:

• Minimum 5 years in HR, preferably in insurance or financial services

Skills & Competencies:

• Confidentiality & integrity in HR issues and data handling
• Excellent communication: verbal, written, engagement, resolution
• Interpersonal skills to build trust, influence, and collaborate
• Analytical and detail-oriented: HR data analysis, trend monitoring
• Tech-savvy: HRIS, Microsoft Office, digital HR tools
• Problem-solving & conflict resolution for a harmonious work environment
• Regulatory awareness: labour laws, insurance HR standards, compliance