Responsibilities:

• Implement and monitor the staff performance management system across all departments.
• Coordinate and track quarterly and annual performance appraisals, ensuring timely completion and documentation.
• Support line managers in providing feedback, coaching, and developing performance improvement plans (PIPs).
• Administer staff contract renewals, confirmations, and exit processes in line with company policy.
• Manage leave and attendance records for confirmed staff, track absenteeism trends, and escalate issues promptly.
• Provide accurate payroll data on salary adjustments, deductions, overtime, and absenteeism.
• Handle employee relations, including grievances, conflict resolution, and disciplinary matters.
• Ensure organizational compliance with HR policies, labor laws, and statutory requirements.
• Design and implement staff engagement and motivation programs to boost morale and retention.
• Maintain accurate HR records on performance, attendance, contracts, and disciplinary actions.
• Prepare and present periodic HR reports on productivity, welfare, and compliance to the Director.

Requirements:

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• CHRP certification is an added advantage.
• 2–3 years’ experience in HR operations, performance management, and employee relations.
• Solid understanding of HR metrics, performance appraisals, and disciplinary processes.
• Knowledge of Kenyan labor laws and compliance requirements.
• Experience working with payroll and attendance management systems preferred.
• Excellent interpersonal, negotiation, and reporting skills.
• Strong analytical and problem-solving skills.
• Ability to balance firmness with empathy in staff management.
• High level of integrity, confidentiality, and professionalism.
• Excellent conflict resolution and employee engagement abilities.
• Results-oriented with strong attention to detail.