This role involves managing day-to-day HR operations, training industrial relations, as well as ensuring compliance with overseeing recruitment and onboarding. The ideal candidate will have strong interpersonal skills, a deep understanding of HR metrics and analytics, and the ability to engage and develop staff across all levels and business units. He/She needs to be a responsible, approachable and trusted individual who is seen as a “go to” person. Experience in the Hospitality sector is an added advantage

Key Responsibilities:

• Oversee day-to-day HR functions, including leave management, attendance tracking, recruitment, and contracting.
• Lead recruitment efforts to attract and hire top talent, ensuring a seamless onboarding process to provide a positive employee experience from day one.
• Collect and analyze HR data to generate comprehensive reports and present HR metrics to leadership, supporting data-driven decision-making.
• Implement and cascade performance metrics, fostering a culture of accountability and continuous improvement.
• Develop and execute employee engagement initiatives to enhance the employee brand and reduce attrition rates.
• Support or lead the development of Learning & Development strategies at the operational level, promoting a culture of growth and development.
• Cascade strategic HR policies and processes to line managers and staff, ensuring consistent application across all properties.
• Ensure compliance with labor laws and regulations across East Africa, adapting practices to meet legal requirements.
• Oversee payroll processes, ensuring accuracy, compliance, and timely distribution of employee compensation.
• Collaborate with the finance department to address payroll discrepancies and ensure adherence to financial regulations.
• Ensuring alignment with overall organizational goals and strategies.
• Manage and mentor a team of junior HR staff, fostering their professional growth and ensuring high performance.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field. A Master’s degree or HR certification is a plus.
• Minimum of 8 years’ experience in a similar HR management role, preferably within the hospitality or related industry.
• Strong understanding of labor laws and industrial relations in Kenya
• Ability to read and interpret collective bargaining agreements and ensure compliance.
• Excellent analytical skills and proficiency in HR metrics and analytics.
• Demonstrated ability to engage and staff at all levels, with a focus on improving employee engagement and reducing attrition.
• Experience in developing and implementing Learning & Development programs.
• Strong interpersonal and communication skills, with the ability to build relationships with stakeholders at all levels.
• Excellent communication skills across cultures
• Energetic, team player who is willing to get involved
• Strong organisational skills and ability to work well under pressure
• Stakeholder engagement and relationship building