Overall purpose of the job:

• Reporting to the Head of Clinical Business Operations, the incumbent will ensure delivery of high-quality, cost-effective clinical services to clients and promote efficient outpatient centre operations

Key responsibilities:

• Ensure patient satisfaction
• Promote clinical risk management
• Lead, develop and mentor clinical staff
• Lead the outpatient in business development strategy
• Ensure resources are effectively and efficiently utilized
• Direct the administrative function of the outpatient centre
• Ensure consistent, cost-effective outpatient service delivery
• Lead in developing and expanding the scope of services offered
• Ensure compliance with treatment protocols and standard operating procedures
• Develop and implement annual operating plans and budgets for the outpatient centre
• Examine, diagnose and treat patients as per the Standard Treatment Guidelines.
• Perform health promotion activities which include health talks

Position Requirements:

• Degree in Medicine & Surgery
• Masters Degree will be an added advantage
• Training in Business Management
• At least 3 years experience in clinical practice
• Possess high level business acumen
• Proven leadership skills
• Excellent communication, inter-personal and customer service skills