Job Purpose:

This role is responsible for acquisition, growth, and deepening of Cooperative relationships across Kenya, ensuring alignment with the BIIMS framework (Borrow, Insure, Invest, Move, and Save), overseeing the Co-operatives and Microfinance Institutions (MFI) Sector. Key responsibilities include managing business growth, portfolio development, and implementing processes that support the Bank’s financial sustainability. Additionally, the role involves collaborating with stakeholders, generating business opportunities, driving product development, and mentoring staff to support BIIMS growth and cross-selling the Bank’s products.

Key Responsibilities

• Lead the identification of business growth opportunities within the Co-operative movement and Microfinance Institutions (MFIs).
• Develop and propose new business opportunities to ensure a steady pipeline of potential growth.
• Ensure the Customer Value Proposition (CVP) is consistently approved, operational, and updated to meet sector needs.
• Regularly review and update products to adapt to changing market dynamics.
• Foster strong relationships with all business enablers in the Bank to support growth initiatives.
• Supervise the team in conducting needs assessments and managing customer relationships for portfolio expansion.
• Ensure the sector’s business portfolio aligns with internal policies, processes, and customer data standards.
• Collaborate with segment heads and relationship managers to onboard customers, driving balance sheet and P&L growth from a BIMS perspective.
• Stay informed on Co-operative movement developments, industry performance, and regulatory changes.
• Ensure the team has effective customer sales coverage plans and strategies for market penetration.
• Develop and champion sector strategies and business plans aligned with the Bank’s overall goals.
• Prepare timely Stress Tests and support the team in the process.
• Conduct industry studies and contribute to Industry Opinion reports as required.
• Participate in Group-wide HR and business initiatives, offering expertise in the Co-operatives and MFI industries.

Qualifications

Qualifications, Experience

• Bachelor’s degree in commerce or a Business-related field.
• Master’s degree an added advantage.
• Certification in a Co-operatives-related field is an added advantage.
• At least 10 years’ experience in sales and marketing to the Cooperatives and Microfinance institutions with Relationship management experience.
•  At least 4 years’ experience in leadership as a senior manager or head of department.
• Proficient in computer skills (a must).