- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 8 – 10 years
- Location Nairobi
- Job Field Media / Advertising / Branding 
Head of Marketing, Brand and Communications at M.P. Shah Hospital
Head of Marketing, Brand and Communications
Duties & Responsibilities:Â
Marketing Strategy and PlanningÂ
- Develop and execute a comprehensive marketing strategy that aligns with the hospital’s vision and business goals.Â
- Identify key marketing opportunities to attract new patients and increase engagement with existing ones.Â
- Oversee the planning and execution of multi-channel marketing campaigns, including digital, print, and outdoor advertising.Â
 Brand Development and ManagementÂ
- Lead brand positioning and development to strengthen the hospital’s image as a trusted healthcare provider.Â
- Ensure consistent application of brand guidelines across all touchpoints, both online and offline.Â
- Continuously assess and improve brand perception and hospital reputation through various channels.Â
Digital Marketing and Social MediaÂ
- Develop and execute a robust digital marketing strategy, including social media, website content, SEO, and online advertising.Â
- Monitor trends in healthcare marketing and leverage emerging technologies to keep the hospital’s digital presence up-to-date.Â
- Manage content creation and messaging to ensure that it resonates with target audiences.Â
Public Relations and CommunicationsÂ
- Develop and implement effective communication strategies to engage both internal and external audiences.Â
- Oversee media relations and manage crisis communications when necessary.Â
- Organize and execute events, press releases, and public announcements to promote hospital milestones, services, and achievements.Â
Internal CommunicationsÂ
- Foster positive relationships with staff and healthcare professionals to ensure consistent internal messaging.Â
- Ensure hospital staff are informed and engaged through internal newsletters, intranet updates, and staff meetings.Â
Community Engagement and Corporate Social Responsibility (CSR)Â
- Build and maintain relationships with key community organizations and healthcare influencers.Â
- Drive CSR initiatives and promote hospital involvement in health education, awareness programs, and outreach.Â
Market Research and AnalyticsÂ
- Conduct market research to understand patient needs, industry trends, and competitor strategies.Â
- Use data-driven insights to measure the effectiveness of marketing initiatives and continuously optimize strategies.Â
Team Leadership and DevelopmentÂ
- Lead and manage the marketing and communications team, ensuring alignment with organizational goals.Â
- Provide mentorship and professional development opportunities for team members.Â
- Set performance goals, track KPIs, and ensure high standards of creativity and execution.Â
Qualifications &Legal RequirementsÂ
- Bachelor’s or Master’s degree in Marketing, Communications, Business Administration, or a related field.Â
- At least 8-10 years of experience in marketing, brand, and communications, with at least 5 years in a leadership role within the healthcare sector or a related industry.Â
- Proven experience in digital marketing, brand management, public relations, and content development.Â
- Strong leadership skills with the ability to motivate and lead a diverse team.Â
- Exceptional written and verbal communication skills.Â
- Strong understanding of healthcare industry trends and the ability to adapt marketing strategies accordingly.Â
AttributesÂ
- Strategic thinking and problem-solving skills.Â
- Ability to manage multiple projects and prioritize effectively.Â
- In-depth knowledge of digital marketing platforms, social media, and SEO best practices.Â
- Strong interpersonal and relationship-building skills with external stakeholders.Â
- Analytical mindset with the ability to use data to drive decisions.Â
- Creative, forward-thinking, and able to manage innovation within marketing initiatives.Â
- Familiarity with healthcare regulations and ethical marketing practicesÂ
Method of Application
Interested and qualified? Go to M.P. Shah Hospital on recruitment.mpshahhosp.org to apply
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