Managerial Responsibilities

• Develop and implement the company’s commercial strategy to drive business growth and profitability.
• Lead the commercial team, ensuring alignment with organizational goals and fostering a high-performance culture.
• Set revenue and market share targets and monitor performance against these objectives.
• Identify and cultivate strategic partnerships to enhance market presence and service offerings.
• Define pricing models and strategies to optimize profitability while remaining competitive.
• Collaborate with senior leadership to align commercial activities with overall business strategies.
• Evaluate market trends and competitor activities to identify new business opportunities.
• Establish and maintain governance frameworks for contracts, ensuring compliance and risk management.
• Monitor the financial performance of commercial activities, including revenue streams and cost structures.
• Represent the company at industry events and in negotiations with key clients or stakeholders.

Operational Responsibilities 

• Oversee the preparation and negotiation of contracts, ensuring terms align with company policies.
• Manage the day-to-day activities of the commercial team, including sales and account management.
• Coordinate with the product development team to align offerings with market needs and client expectations.
• Ensure the timely delivery of telematics solutions and services to customers.
• Monitor client accounts to address issues, resolve disputes, and ensure customer satisfaction.
• Track and analyze sales performance metrics to identify areas for improvement.
• Implement marketing and promotional campaigns to support sales efforts and expand market reach.
• Ensure accurate documentation and reporting of all commercial transactions and activities.
• Liaise with the finance team to ensure proper billing and collection of payments from clients.
• Support the onboarding of new clients, ensuring a smooth transition and service setup.
• Perform any other duties as may be assigned from time to time

Key result Areas:

• The jobholder’s accountability areas are outlined as follows:
• Revenue growth.
• Market share expansion.
• Customer retention.
• Contract management.
• Effective management of the team’s performance.
• Efficient liaison with relevant external stakeholders.

Knowledge and Skills Required:

• A minimum of Bachelor’s degree in Business or related course
• A minimum of 8 years of related work experience with 3 in a leadership position.
• Ability to build and implement commercial strategies to drive revenue growth, market penetration, and profitability.
• Ability to align commercial goals with long-term business objectives while understanding emerging trends in telematics, and fleet management.
• Deep understanding of telematics solutions (GPS tracking, fleet management systems, vehicle diagnostics).
• Skills in structuring and negotiating complex commercial contracts, service level agreements, and pricing models Strong leadership and team management abilities.
• Excellent negotiation and persuasion skills for contracts and partnerships.
• Effective communication and presentation skills.
• Problem-solving and decision-making skills under pressure.
• Advanced analytical skills to interpret data and market trends.
• Proficiency in CRM and enterprise resource planning (ERP) software.
• Adaptability to changing market conditions and technological advancements.
• Strong organizational skills for managing multiple projects and priorities.
• Collaboration skills to work across departments and with external stakeholders.