• The GM ensures full compliance with SEZ regulations, drives business growth by attracting customers with diversified solutions, value-added services, manages customs and logistics operations, oversees financial and administrative performance to achieve profitability and sustainability of the SEZ. Specific deliverables will be:-
• Strategic Management
• Develop and implement the SEZ’s strategic and operational plans in alignment with the Company’s overall business objectives.
• Identify business opportunities within regional and international markets to attract new Clients.
• Oversee expansion plans, infrastructure development, and partnerships to enhance SEZ competitiveness.
• Represent the SEZ in Government, regulatory, and investor forums.
• Operations & Logistics
• Oversee the day-to-day SEZ operations including warehousing, transport, value-added services, and distribution.
• Ensure seamless coordination of inbound and outbound logistics in compliance with SEZ and customs procedures.
• Drive operational efficiency through automation, process improvement, and performance tracking.
• Supervise the implementation of Standard Operating Procedures for customs documentation, bonded movements, Stock management and product traceability.
• Regulatory & Compliance
• Ensure full compliance with SEZ regulations, Kenya Revenue Authority and other statutory requirements.
• Liaise closely with SEZ Authority, Customs, and government bodies for smooth regulatory operations.
• Maintain proper documentation and reporting for bonded goods, processing activities, and exports.
• Manage audits, inspections, and compliance reviews effectively.
• Business Development
• Develop marketing strategies to position the SEZ as a regional logistics hub.
• Build relationships with importers, exporters, manufacturers, and third-party logistics partners.
• Negotiate and finalize contracts and service agreements with clients.
• Introduce innovative service offerings to increase revenue.
• Financial & Administrative Management
• Prepare and manage annual budgets, forecasts, and financial performance reports.
• Control operational costs and optimize resource utilization.
• Oversee billing, revenue collection, and client accounts.
• Ensure strong internal controls and transparent financial management.
• Leadership & People Management
• Lead, mentor, and motivate cross-functional teams in operations, finance, compliance, and customer service.
• Establish performance standards and conduct regular reviews.
• Promote a culture of safety, efficiency, and accountability.
• Identify training and development needs to strengthen staff capabilities.

Profile

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field (Master’s preferred
• 10-15 years of experience in logistics, SEZ management, or port/free zone operations.
• Strong knowledge of SEZ, customs, and bonded warehousing procedures.
• Proven leadership and stakeholder management skills.
• Experience in business development and client relationship management.
• Excellent communication, negotiation, and analytical abilities.
• Proficiency in ERP/WMS systems