Responsibilities:

• Leadership & Management
• Provide strategic direction and overall leadership for all branches and franchise units.   
• Supervise departmental heads, ensuring clear accountability and performance management.   
• Foster a performance-driven culture and uphold adherence to company policies, SOPs, and brand standards.   
• Conduct quarterly performance appraisals to monitor and improve team effectiveness.
• Operations& Control
• Oversee daily operations across production, processing, and retail outlets.   
• Ensure compliance with food safety, hygiene, and quality standards.   
• Drive continuous process improvements to enhance efficiency and reduce costs.   
• Coordinate with suppliers and vendors to ensure product quality and consistency.   
• Maintain high operational standards for cleanliness and orderliness across facilities.
• Financial Management
• Prepare, review, and monitor regional and company-wide budgets and financial reports.   
• Manage cost control measures and ensure consistent revenue growth across outlets.   
• Collaborate with the finance department on audits, compliance, and financial planning.   
• Oversee inventory, procurement, and logistics to support efficient poultry production and distribution.
• Business Deveopment & Franchise Groowth
• Identify and onboard new franchise partners to expand the Attila brand footprint.   
• Support franchisees to maintain compliance with operational and brand standards.   
• Lead expansion strategies into new markets and product segments.   
• Strengthen brand visibility through effective marketing and customer engagement.   
• Promote sustainability initiatives such as waste reduction and energy-efficient operations.
• Human resource & training
• Oversee recruitment, training, and performance management of staff across branches.   
• Promote a positive and inclusive workplace culture that drives growth and accountability.   
• Ensure compliance with labor laws and internal HR policies.   
• Develop and implement training programs to improve staff productivity and customer service.
• Customer service & Brand management
• Champion customer satisfaction and uphold the brand’s reputation for quality and consistency.   
• Address escalated customer complaints promptly and professionally.   
• Foster a customer-centric culture across all touchpoints to strengthen brand loyalty.

Requirements:

• Bachelor’s Degree in Business Administration, Management, Hospitality, Agriculture, or related field.   
• Minimum 5 years of senior managerial experience in the food, poultry, or franchise sector.   
• Proven experience leading large-scale poultry production or multi-branch food operations.   
• Strong financial management, operational planning, and leadership skills.   
• Excellent communication, decision-making, and problem-solving capabilities.   
• Familiarity with franchising models, food safety regulations, and quality control systems.   
• Proficiency in budgeting, forecasting, and financial reporting.

Key Competencies

• Strategic planning and execution.   
• Leadership and team motivation.   
• Financial and operational acumen.