Duties & Responsibilities

• External Communication
• Serve as the primary point of contact for incoming client calls and inquiries, ensuring responsive and professional communication
• Coordinate and liaise with the social media team to ensure the firm’s website content and digital presence remain up-to-date, informative, and brand-aligned, while following up on content updates, client engagement activities, and digital marketing initiatives to ensure timely execution
• Internal Communication
• Coordinate internal communication efforts, acting as a liaison to ensure effective information flow between teams and management
• Maintain open lines of communication to support team members and facilitate the smooth handling of operational queries
• Represent the Managing Partner in meetings and engagements when required, record minutes, and follow up on actions
• Draft, review, and respond to emails and correspondence on behalf of senior leadership
• Business Development
• Write, edit, and submit high quality proposals tailored to the needs of prospective clients, collaborating with relevant departments to ensure accuracy and alignment with firm’s objectives
• Prepare and send blind profiles and other documentation to potential clients, following up as needed to advance business development efforts
• Assist in preparing pitch materials and client presentations
• Track and follow up on business development opportunities
• Staff Welfare Support
• Act as a point of contact for staff welfare concerns, communicating employees’ needs to the appropriate departments and assisting in initiatives to support staff well-being
• Facilitate staff engagement efforts to create a positive and supportive workplace environment
• Administrative & Operational Support
• Provide comprehensive administrative support for operations and firm management
• Manage calendars, travel arrangements, and daily priorities for senior leadership
• Prepare reports, briefs, and presentations for meetings and board sessions
• Handle sensitive information with confidentiality and professionalism
• Assist with client file management and documentation

Required Qualifications

• Bachelor’s degree in business management, or related field
• 5+ years of experience supporting senior executives, preferably in professional services
• Experience in administrative operations
• CPS (Certified Public Secretary) certification would be an added advantage
• Strong written and verbal communication skills
• Proficiency in website management, social media, and digital content creation
• Excellent organizational and multitasking skills with the ability to work independently and as part of a team