What you will do:

• Plan, organize, and execute debt collection-related events, including promotional campaigns, staff functions, and team activities. 
• Coordinate with vendors, service providers, and internal teams to ensure smooth event execution. 
• Manage event budgets, track expenses, and ensure cost-effective planning. 
• Oversee event logistics such as venue selection, catering, transport, and accommodations. 
• Ensure brand consistency in event themes, presentations, and materials. 
• Handle event communications including invitations, registrations, and attendee follow-ups. 
• Monitor event performance and prepare post-event reports with key insights and recommendations. 
• Ensure compliance with company policies, safety standards, and legal requirements during events. 
• Organize and coordinate assignments of daily field collections agents. 
• Update both internal and external field cases in the ERP system. 
• Assist in the preparation of regularly scheduled reports. 
• Support customers who visit the office on repossessed units in the yard, including negotiating for payments. 
• Submit and reconcile field expense reports. 
• Generate field letters in the system and resolve daily administrative problems. 
• Upload and manage photos of repossessed assets on advertising platforms (Jiji, car portal, Facebook). 
• Conduct external valuations and update discounts on platforms such as Jiji & car portal. 
• Create DCAC invoices, run auctions, and announce auction winners. 
• Participate in team meetings, brainstorming sessions, and strategy discussions. 
• Perform any other duties that may be assigned. 

What you will need:

• Diploma/Degree in Business Administration, or related field.
• Relevant Call center experience will be an added advantage.
• Strong desire to learn along with professional drive.
• Excellent communication and interpersonal skills.
• Strong analytical & problem-solving skills.
• Exellent listerning skills
• Excellent computer skills.
• Ecellent negociation skills
• Ability to adapt quickly and work independently.
• Fluent in English and Swahili.
• Confidence
• Experience in Events planning is highly desired