• We are looking for a proactive and dynamic Customer Care Representative to join our ETR/VAR Department.
• The ideal candidate will be the first point of contact for clients, handling inquiries, troubleshooting TIMS devices, managing stock, and ensuring smooth order cycles. Your role will be key in driving customer satisfaction and supporting business growth.

Key Responsibilities:

• Handle customer inquiries and provide timely support.
• Assist with basic TIMS device integration & training.
• Respond to RFQs & E-Business enquiries.
• Generate reports and assign technician tasks.

Qualifications:

• Diploma/Degree in Business, Customer Service, or related field.
• Experience in customer service/client care.
• Excellent communication & problem-solving skills.
• Strong organizational and multitasking ability.