About the position

The jobholder is responsible for overseeing the strategy and implementation of system design including application maintenance and development, for effective decision-making in tax administration.

Duties and Responsibilities

• Provide vision and expertise in enterprise data governance, business intelligence, analytics, data science and artificial intelligence to enhance business outcomes and transform KRA into a data intelligent tax administration
• Develop strategies to respond to technological, legislative, and environmental changes that require adjustments in analytics process, tools and skills
• Provide leadership and direction in the choice of information technology (IT) for use in the Authority
• Formulate data driven strategies that leverage on modern technologies to support tax and customs compliance
• Oversee the business transformation office, business solution development and enterprise architecture & solutions design.
• Provide leadership in the business application support function and oversee  systems administration & database management
• Drive utilization of artificial intelligence and machine learning to transform business operations.
• Oversee the management of the Authority’s IT systems, ensuring high-quality customer service, operational continuity, and compliance with International Organisation for Standardisation (ISO 9001:2015 and 27001:2013 standards).
• Provide leadership in the Division through supervision, coaching, mentoring, training and development of the divisional staff to ensure an effective and motivated team

Person specifications:

• Must have a Bachelor’s degree in either Information Technology, Computer Science, Mathematics, Data Engineering, Telecommunications, Electrical/Electronic Engineering, Management Information Systems, or a related field from a recognised institution.
• A Master’s degree in a relevant field will be an added advantage.
• Must have a minimum of ten (10) years relevant experience, at least five (5) of which should be in senior and / or middle Management levels.
• Must have professional qualification / membership to a professional body and be in good standing.
• Meet the requirements of Chapter Six of the Constitution 2010

 Key competencies:

• Strategic leadership skills and negotiation skills.
• Excellent communication and strong interpersonal skills.
• Strong business acumen / business orientation.
• Innovative thinking.
• Organisational skills.
• Resilience and adaptability.
• Critical thinking and problem-solving.
• Customer-centric approach.
• Professionalism, ethical judgment and integrity.