KEY RESPONSIBILITIES

• Cyber Security Operational Support: Project, configure, implement, and maintain all security platforms and any other related software, such as anti-virus, routers, email gateway, switches, firewalls, cryptography systems, SIEM and MDM.
• Operational Management: Perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.
• Reporting: Monitor and test system performance by preparing and delivering system performance statistics and reports.
• ICT Projects: Participate in the acquisition of software and equipment.
• End User Support: Provide excellent customer service and proven ability to professionally communicate via email, text and phone calls, while delivering effective and efficient end-user support.
• Planning and Strategy: Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with the IT strategy.
• Log Analysis: Coordinate and oversee log analysis for company managed services offerings to ensure customer policy and security requirements are met.
• Network Security: Guarantee network security best practices are executed through auditing: router, change control, switch, firewall configurations and monitoring. To stay up to date with the latest technological trends.

QUALIFICATIONS AND EXPERIENCE

• A Bachelor’s Degree in Computer Science, Information Technology or any related field.
• A minimum of 3 years of experience in a similar role.
• CNNE certification will be treated as an advantage.
• Proven experience in overseeing the design, development and implementation of software systems, applications and related products.
• Proven experience with systems planning, security principles, general software management and best practices.