We are hiring to fill a vacancy for a Customer Experience Officer to join our client`s team to support clients across Kenya and Somalia. The ideal candidate should have basic knowledge of insurance, strong communication skills, and a background in customer service, sales, or marketing within the insurance industry.

Key Requirements:

• Understanding and speaking Somali Language is an added advantage
• Basic understanding of insurance products & policies
• Experience in sales, marketing, or customer service in an insurance setup
• Completed or pursuing COP or other relevant insurance/business courses
• Experience working with a broker or insurance company
• Team player, fast learner, and willing to travel within Kenya and Somalia

More Information

•  Experience Level  Junior
•  Total Years Experience  0-5