Job Description:

Business Mentor Activities:

• Manage all Business Mentors (BMs) in your region, ensuring high-quality Core Program implementation
• Regular field visits (3-4 days a week) to assess training and mentoring by the Business Mentors and overall performance of businesses and carry out at least 6 business spot-checks per week.
• Spearhead the Village opening process in all the sub-counties
• Guide Business mentor on SBs and PRs grant applications for viable businesses and approve prior to submitting them to the County Lead for review.
• Ensure BMs work plans are developed, followed and timely shared through a google sheet
• Bi-weekly meetings and Induction Training for BMs
• Prepare bi-weekly meeting and agendas, and ensure they are timely update and sharing through a goggle sheet.
• Train BMs on new forms that need to be collected, constantly reinforcing the importance and value of the data we collect and helping BMs troubleshoot issues as needed.
• Work with Monitoring and Evaluation during each biweekly meeting to confirm that the BMs have collected the proper forms and confirm their upload to the database.
• Lead and conduct Induction Training/onboarding for new BMs. This includes working closely with departments to prepare agenda, schedule Field Visits, prepare materials 
• Work with Finance & Admin to ensure that all, induction and bi-weekly materials are printed or made available in a timely manner

Reporting Program Reporting

• Work with the County Lead to Collect, Develop, validate, consolidate, revise and submit BM work plans in a timely fashion.       
• Monitor the collection of Mentoring logs and activity reports on behalf of the organization.
• Submit reports and minutes of any meeting attended on behalf of Village Enterprise.
• Ensure updated reports on attendance is tracked.

Managing Partnerships

• Help establish a relationship with Local Government officials, community leaders and other stakeholders.
• The Field Associate represents the organization at district and sub county level including general meetings with Local government leadership, humanitarian actors, partners, protocol meetings, security meetings, as well as sector program meetings in consultation with the County Lead.
• Provide Management with reports and feedback from government and partnership meetings as needed within three days after the meeting.
• Support the BMs to register all Business Savings Groups with relevant government authorities at various levels.
• Develop and implement County and sub county entry and Facilitate expansion strategy to new areas of operation in collaboration with the County Lead.
• The Field Associate provides general support, guidance, and serves as focal point during program planning and reporting.
• Internal activity coordination
• Participate in Innovation Team meetings, actively participating and bring a positive field perspective to the team
• Support BMs in the implementation of pilots, studies and data collection as needed
• Provide feedback and support to overall program, pilots and strategic expansion
• Work with the innovations team to train other partners or organizations
• Act as focal persons for capturing ideas, learnings from the Business mentors and communities and submit to the innovations team.
• Work with M&E to deliver quality BM refresher activities
• Support BMs in phone/Tablet troubleshooting and in guiding BMs through quality data collection protocols
• Vision trip and Donor Visits
• Represent Village Enterprises’ values and program to donors, Guests and visiting staff
• Work with Management to arrange field scheduling for visitors, donors and guests
• Coordinate all preparations at the field level
• In some cases, work on the weekends to accommodate donor and staff visits
• Business Mentor performance appraisal and Professional development.
• Submit quarterly reports to the County Lead, People and Culture Coordinator on Business mentor performance.
• Work with the County Lead and People and Culture Coordinator to identify professional development opportunities for BMs and implement them.
• Work with the People and Culture Coordinator to conduct performance reviews for BMs
• Assist with the improvement and development of monitoring activities and materials for business mentors.

Management and Administration:

• The Field Associate ensures that Village Enterprise procedures and donor regulations applicable to a project implemented in the area of operation concerning program, logistics, fraud control, protection of vulnerable groups and special interest groups in collaboration with the People and Culture Coordinator and County Lead.
• The Field Associate is responsible for overseeing the management of day-to-day field operations including monitoring and reporting on staff attendance, staff leave and authorization of minor emergency field expenses in consultation with the People and Culture Coordinator and County Lead.

Logistics:

• Field Associate is in charge of overseeing and reporting on the logistics the field team including enforcement of field safety guidelines and adherence.
• Responsible for monitoring and reporting equipment usage and storage, planning, and maintenance of equipment and the functioning of the means of communication appropriate for the respective field staff.
• Assist in Computation of Field stipends for Field Staff

Communication

• Communicate field challenges, opportunities and constraints
• Provide feedback to supervisors and other line managers through Email, phone,
• Participate in Monday Morning Meetings (MMMs) and Partnership meetings by providing field updates and responses to field questions
• Participate and provide content to Field Associates calls.
• Ensure BMs Collect and submit success Stories with photos as needed

Requirements

• Safeguarding
• Safeguarding is everyone’s responsibility at Village Enterprise, and it begins with me
• Continuously sensitize program participants on safeguarding.
• Ensure compliance with Village Enterprise’s safeguarding policies
• Report any incident of safeguarding in program operations for appropriate action/follow up.

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Responsibilities

Regional/Project Specific MEL Responsibilities: 60%

Lead implementation of MEL Team initiatives for region/project(s), including: 

• Manage data collection budget and timeline 

Measure and enforce adherence to data quality protocols, including: 

• Supervise MEL Senior Enumerator(s), ensuring monitoring of data collection and ensuring audits are both carried out accurately and productively
• Conduct timely data quality assessment of all incoming data and submit data quality reports to supervisor. Supervised DQA may be assigned to advanced MEL Senior Enumerator(s).  
• Timely cleaning of all participant tracking and monitoring data 
• Analysis of participant tracking and monitoring data when needed
• Maintenance of participant tracking and monitoring dashboards and custom reports; creation of additional internal reports and memos as necessary
• Creation of MEL Reports for funders/stakeholders in line with regional/project specific obligations
• Train field teams of region/project(s) in data capture responsibilities as they relate to: targeting, participant enrollment, participant tracking, grant applications, and business spot checks
• Supervise MEL Senior Enumerator(s) to ensure high quality trainings are delivered to enumerators in relation to all data capture responsibilities
• Build and maintain relationships with field staff. Coordinate with staff from other teams as necessary towards the following goals: 
• Procurement of enumerator protective gear and data collection equipment as needed
• Open and clear communication channels are maintained for sharing of MEL findings; 
• Clear timelines are in place for when staff might expect formal reporting (ex., targeting verification reports within 2 weeks of close of targeting; business owner registration stats available in real time but data fully cleaned within one week of final sync)
• Additional findings are shared with relevant parties on an ongoing basis 
• Problems are brought forward, ‘lessons learned’ are openly discussed, and innovations/solutions are tested
• Staff understand why information is needed from them and by when (for example, each cycle BM assignments are needed at least a week before the refresher training so that the database can be prepared and the new targeting forms can be assigned to the Business Mentors in advance of the training)
• Supervise MEL Senior Enumerator(s).

In addition to responsibilities outlined above: 

• Recruit and train new Senior Enumerators as appropriate and under the direction of Senior MEL Manager
• Support Senior Enumerators in recruitment and training of Enumerators as needed under the direction of Senior MEL Manager
• Review MEL Senior Enumerator(s) enumerator planned expenses
• Review MEL Senior Enumerator(s) field activity plans
• Review MEL Senior Enumerator(s) field activity reports; on a monthly basis, aggregate relevant details from reports for sharing with staff
• Host weekly meetings with MEL Senior Enumerator(s)
• Other monitoring and evaluation tasks as assigned. 
• Provide M&E support for Innovations and Learning initiatives as assigned by supervisor

Cross-Region/Project MEL Responsibilities: 30%

In collaboration with other MEL Coordinators and under the guidance of the Senior MEL Manager:

• Create or maintain high quality training materials (Manuals, PowerPoint presentations, practice Taro Works forms, etc.)
• Design (when necessary), create, and publish, data capture forms
• For outcome data, assist with data cleaning, analysis and reporting
• Database management
• Participate in special project evaluations, and review of M&E tools
• Develop and maintain templates to be used by MEL Senior Enumerators for planning and reporting
• Develop, document in MEL Manual, and maintain policies and procedures to be followed by MEL Senior Enumerators
• Maintenance of MEL Manual
• Other monitoring and evaluation tasks as assigned.

Operations Role: 10%

• Assist in the adaptation, implementation, monitoring, and expansion of the Village Enterprise core program
• Provide support to field management team when needed 
• Other operations tasks as assigned

Safeguarding

• Safeguarding is everyone’s responsibility at VE, and it begins with me
• Continuously sensitize program participants on safeguarding.
• Ensure compliance with VE’s safeguarding policies
• Report any incident of safeguarding in program operations for appropriate action/follow up.

Requirements

Core competencies

• Understanding of data collection and the elements of data quality
• Monitoring and Evaluation Knowledge and Skills
• Critical Thinking & Technical Skills
• Training and Communication Skills.
• Work independently and as part of a team
• Leadership skills
• English fluency required

Qualifications:

• Bachelor’s Degree in Monitoring and Evaluation, Economics or a related field. 
• At least three years of experience conducting monitoring and evaluation for social impact programming.
• Experience with salesforce and/ Taro works is a plus.
• Experience with working as part of a diverse team with the ability to email, phone, skype and other virtual communications.
• Experience in supervising data collection and teams of field workers.

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