Responsibilities

• Provides oversight and management for the day to day running of the branch.
• Oversee sales and marketing execution in the branch to bring in qualified customers, provide customers with a positive experience and efficient management of customer pipeline.
• Together with branch staff, keenly manage all Non-performing loans to maintain quality of the book.
• Together with the branch staff, develop strategies to maintain and continuously improve service to the customers.
• In charge of Human Resource Administration at the branch including hiring, disciplinary action, staff documentation and filling, employee relations and retention.

Requirements

• Bachelor Degree in any business field from a recognized institution of higher learning.
• At least 5 years practical working experience as a Credit Manager from a reputable Micro-finance Institution with logbook lending & agency concept.
• Demonstrates leadership skills.
• Working knowledge in IT skills (MS Office especially Excel).