Role Description

This is a full-time on-site role for an Assistant Credit Controller located in Nairobi County, Kenya. The Assistant Credit Controller will be responsible for credit control, credit management, debt collection, and managing debtors. The role will also involve finance-related tasks and responsibilities.

Responsibilities:

• Sharing statements of outstanding accounts with clients & doing weekly reminders & follow-ups.
• Generating and circulating Debtors lists to Sales Team on a monthly basis for weekly reviews.
• Report and inform the Credit Controller of any developing problems on Customer Account status.
• Retrieval of invoices/delivery notes and support documents.
• Mornitoring debtor balances in liaison with the Credit Controller and Accounts Team.
• Monitoring of credit accounts change in payment patterns and escalating the same on timely basis.
• Check remittances (RTGS, EFT, IPFs) and confirm payment details as and when they are received.
• Resolve incoming queries on outstanding accounts in consultation with the Credit Controller.
• Initiate contact with customers via phone, email, or letter to collect overdue payments.
• Address customer inquiries and resolve disputes related to invoices and payment.
• Any other duty assigned by the supervisor

Qualifications

• Bachelor’s degree in Finance, Accounting, or related field
• Credit Control and Credit Management skills
• Debt Collection and Debtors management skills
• Finance knowledge and experience
• Excellent analytical and problem-solving skills
• Strong attention to detail and accuracy
• Excellent communication and negotiation skills
• Proficiency in Microsoft Office and accounting software
• Experience in the hospitality industry is a plus