Job Description

To drive the expansion, fulfilment, and profitability of mortgage products within the Personal and Private Banking segment by leading strategic business development efforts, optimizing fulfilment operations, and cultivating bulk acquisition opportunities and high-impact partnerships. The role requires strong relationship-building capabilities, stakeholder engagement, and a demonstrated ability to lead and deliver outcomes through others.

Qualifications

• Type of Qualification: First Degree

Experience Required

• Minimum 5–7 years’ experience in mortgage sales, fulfilment, or product/channel development within a financial institution.
• In-depth knowledge of mortgage operations, credit risk, and industry regulations.
• Demonstrated experience in managing diverse stakeholders across internal and external environments.
• Track record of business growth, process enhancement, and cross-functional collaboration.
• Excellent communication, negotiation, and relationship management skills.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Conveying Self-Confidence
• Developing Strategies
• Examining Information
• Providing Insights
• Upholding Standards

Technical Competencies:

• Banking Process & Procedures
• Client Knowledge
• Client Servicing
• Customer Reception and Channelling
• Customer Understanding
• Product Knowledge