Duties

Basic Function of the Position:

• Under the direct supervision of a Consular Officer the Consular Associate is assigned a wide range of responsibilities in the American Citizen Services (ACS) Unit, Nonimmigrant Visa (NIV) Unit, Immigrant Visa Unit, and/or Fraud Prevention Unit (FPU). The jobholder may provide consular services to U.S. citizens, conducts non-adjudicatory visa processing, and assists in investigation and validation studies. Incumbent also handles correspondence with the public, attorneys, U.S. and host governments, Congress, and other parties. Must be able to secure and maintain a Secret level security clearance. 

Qualifications and Evaluations

Requirements:

EXPERIENCE:

Minimum of three years of office administrative experience is required with at least one year of consular experience.

Or

Two years of office administration (FP-07 (Training Level)).

Or

One year of office administration (FP-08 (Training Level)).

Note the preference will be given to candidates that are qualified at the full performance level.  Applicants at the trainee level will only be considered if there are no available applicants at the full performance level.

Education Requirements:

EDUCATION: Completion of High School is required. 

Evaluations:

LANGUAGE: Level IV (Fluent) Speaking/Reading/Writing of English is required.

SKILLS AND ABILITIES: 

• Must be able to input data in consular systems with minimum errors, and spot and correct errors made by others (applicants and fellow staff).
• Demonstrated skills in MS Office Suite and general computer skills including information and database management.
• Organizational skills, including task management and filing skills; communication skills including writing skills appropriate for drafting official correspondence and reports.
• Ability to obtain and maintain a DOS Secret Security clearance.
• Tact and good judgment in dealing with the public, often under difficult and sensitive circumstances.
• Sensitivity in evaluating evidence and applying complex regulations correctly.
• Ability to learn applicable U.S. and host country laws, regulations, legal precedents, and court decisions.
• Good interpersonal skills.

Qualifications:

• All applicants under consideration will be required to pass security certifications.