Key Result Areas

• Community Engagement and Relationship Management
• Evaluating the current community offering for Shamiri caregivers outside of their jobs
• Develop and implement a comprehensive strategy and events calendar for Shamiri Institute caregivers that includes graduation events at hub level, networking events, career events etc.
• Build out and maintain appropriate systems that foster a sense of community. This may include Discord, WhatsApp communities, blogs, newsletters, or other agreed upon platforms.
• Develop and implement a comprehensive engagement calendar to foster positive relationships with key stakeholders including but not limited to beneficiaries, educators, government, funders, and other mental health organizations
• Develop and implement Shamiri’s wellness calendar spanning in and out-of-office activities in collaboration with the Leadership team
• Use results from 360 employee feedback survey to be proactive in informing changes that need to be made to wellness programming for staff members
• Continuous monitoring and evaluation of all on-going programming and using data to inform improvements
• Event Planning and Execution
• Collaborate with internal teams to identify event goals, target audiences, and key messages, ensuring alignment with the organization’s mission and objectives
• Manage aspects of event planning and logistics, including venue selection, vendor negotiations, marketing and promotional activities, registration, and onsite coordination
• Cultivate and steward relationships with event sponsors, donors, and community partners to secure financial support
• Work with the communications team to ensure promotion of events through various communication channels, such as social media, email marketing, and traditional media
• Monitor and evaluate the success of events through post-event analysis, including attendee feedback, fundraising results, and key performance indicators, and provide recommendations for improvement
• Maintain accurate records of event-related data, expenses, revenue, and other relevant metrics, and prepare reports for internal stakeholders and funders as needed
• Impact Storytelling and Feedback Loops
• Collect and share impactful community insights and stories to strengthen programming and communication
• Ensure feedback loops for all communities to share feedback in a timely manner with Shamiri
• Innovation & Adaptability
• Stay up-to-date on event trends and best practice to keep our community experiences fresh, inclusive, and impactful
• Embrace ambiguity and shifting priorities, with the ability to pivot between grassroots engagement, high-level strategy, and on-the-ground logistics
• Identify gaps and opportunities for innovation in community engagement, even outside the core job description

Critical Success Factors

• Communication: Strong written and verbal communications skills. An ability to communicate with empathy and cultural sensitivity to foster relationship-building
• Writing: Ability to write for different audiences and support with writing-related tasks such as press releases, blog posts, newsletters, reports, websites etc.
• Analytical skills: Ability to analyze data, identify trends, and draw conclusions
• Event Management: ability to manage all aspects of event planning from vison to execution while managing relevant stakeholders
• Strong Execution: Skilled at managing multiple projects and driving them to completion
• Audience-centered thinking: An ability to communicate clearly to specific audiences and craft content that drives engagement, educates, and inspires action
• Organized: strong organizational skills and digital management documentation
• Collaborative: Able to work across multiple teams and bridge organizational silos
• Mission-Aligned: Passionate about improving mental health and creating scalable solutions across Africa
• Resourceful & Entrepreneurial: Comfortable in ambiguity; self-starter mindset