Requirements for Appointment

• Bachelors Degree in Secretarial Studies or Bachelor of Business and Office Management from a recognized institution;

OR

• Bachelor’s Degree Social Sciences plus a Diploma in Secretarial Studies;
• Certificate in Secretarial Management Course ;
• Certificate in Supervisory Skills Course lasting not less than two (2) weeks from a recognized institution;
• Certificate in computer applications from a recognized institution; and
• Shown merit and ability as reflected in work performance and results.

Duties and Responsibilities

• Take oral dictation
• Use e-office to research and process data
• Operate office equipment
• Attend to visitors/clients
• Handle telephone calls
• Handle customer inquiries and complaints
• Coordinate schedules of meetings and appointments
• Coordinate travel arrangements
• Ensure security of office records, equipment, and documents, including classified materials
• Ensure security, integrity, and confidentiality of data
• Establish and monitor procedures for record keeping of correspondence and file movements
• Maintain an up-to-date filing system in the office
• Prepare responses to routine correspondence
• Manage office protocol and etiquette
• Manage petty cash
• Plan, monitor and evaluate performance of staff against the set targets.