Areas of focus

• The exact mix of work will evolve based on organisational needs. Typical areas include:
• Leadership support & prioritisation: keeping key priorities moving, tracking actions and deadlines, preparing briefs, and ensuring follow-up.
• Cross-team coordination & execution: coordinating across operations, with a strong eye on budgets and close integration with finance/admin, partnerships and technical teams to unblock delivery and close out tasks.
• Operational support & problem solving: stepping into urgent or important operational needs, troubleshooting, and improving how work gets done.
• Stakeholder and government engagement support: supporting preparation and logistics for meetings with county officials and other senior stakeholders; ensuring actions are captured and driven.
• Funding and proposal support: supporting proposal preparation, evidence gathering, packaging materials, and internal coordination to meet deadlines.
• People and culture support: coordinating recruitment logistics, onboarding coordination, team days, internal communications and organisational rhythm.
• Planning, reporting and information management: building and maintaining simple but effective trackers, dashboards, meeting packs, and documentation so leadership has visibility and teams stay aligned.

Skills, capabilities and mindset

• Ambitious and proactive: you see problems before they land, propose solutions, and take ownership.
• Execution-focused: you like getting things done; you close loops and drive to completion.
• Highly organised: strong planning, prioritisation and attention to detail across multiple workstreams.
• A fast learner: you can quickly understand new topics (technical, operational, financial) and become effective without excessive guidance.
• A strong communicator: clear writing, confident speaking, and good stakeholder management; able to operate with professionalism in senior settings.
• Comfortable with ambiguity: you can work without a fixed scope, stay calm under pressure, and make sensible decisions.
• Technologically literate and numerate: confident with digital tools and data; able to work accurately with numbers and spot issues early.
• Continuous improvement oriented: you naturally look for ways to simplify, standardise, and raise quality across the business.

Experience and requirements

• Strong working ability with Excel/Google Sheets, Word/Google Docs, and PowerPoint/Google Slides (building clear packs, trackers, and summaries).
• Good comfort working with budgets and basic financial checks (e.g., verifying totals, reconciling simple trackers, spotting anomalies).
• Experience coordinating multiple parties (internal teams and external stakeholders) and managing deadlines.
• Water or infrastructure sector experience is an advantage, particularly experience working with county government, water service providers, but is not required.
• 3+ years of relevant experience in operations, programme delivery, chief-of-staff/EA+ops, consulting, high-growth start-ups, or similarly fast-paced environment is preferred
• Fluent in English and Kiswahili (written and spoken).
• Nairobi-based, with willingness to travel occasionally as required.