Key Responsibilities

• Oversee the daily operations of the camp, ensuring smooth running of all departments.
• Deliver excellent guest experiences through personalized hosting, client relations, and activity facilitation.
• Lead, motivate, and manage staff to maintain high standards of service, professionalism, and teamwork.
• Manage financial processes including budgets, petty cash, stock control, and monthly reporting.
• Ensure health, safety, and security of guests, staff, property, and equipment at all times.
• Oversee repairs, maintenance, hygiene, and overall upkeep of the camp facilities.
• Foster positive relationships with local communities, conservancies, and external stakeholders.
• Implement training, staff development, and adherence to company procedures, policies, and sustainability standards.

Key Qualifications

• Proven experience in camp, lodge, or hospitality management.
• Strong leadership, organizational, and people management skills.
• Excellent guest relations, hosting, and communication abilities.
• Financial management skills, including budgeting and reporting.
• Knowledge of health, safety, and risk management procedures.
• Hands-on approach to operations, problem-solving, and service delivery.
• Ability to work in remote environments with flexibility and resilience.
• Commitment to sustainability, community engagement, and company values.