Key responsibilities:

Performance and Continuous Improvement

• Acts as a critical catalyst in the Company’s drive towards a performance-oriented culture and continuous improvement
• Reviewing and continuously challenging/assisting in updating frameworks and tools used by the Company in driving performance. This includes (but is not limited to) performance dashboards, performance management systems, reports, etc.
• Provides day-to-day support to the Managing Director on critical performance initiatives to ensure timely delivery by the various MRM Management Team members and teams
• Supports the Managing Director on special tasks such as business research, special analysis, review of specific documents, etc
• Follow up on actions on behalf of the Managing Director as discussed and agreed
• Assists the Managing Director during crisis management
• Proactively identifies matters that may require the Managing Director’s attention 

Projects

• Prepare and share periodic summary status updates for the selected Business Unit key projects, clearly highlighting exceptions that require escalation/action
• Lead the identification and prioritisation of key Business Unit projects with the Managing Director and the MRM Management team – in support of the MRM’s strategic and short-term objectives
• Collaborate with the Management team and cross-functional teams to ensure efficient execution of projects on a prioritised basis with a clear execution roadmap
• Champion the development of business cases when required and ensure that benefits are tracked
• Support the Managing Director in the development and driving progress on the strategic and operational plan 

Enterprise Risk Management 

• Support in the development/enhancement of the Enterprise Risk Management framework, tools and practices to proactively identify, evaluate/analyse and report enterprise risks & opportunities on an ongoing basis. This will include:
  • Definitions
  • Categorisation of risks
  • Evaluation/analysis methodology (e.g. impact; probability)
  • Approach to mitigating risks – actions (SMART)
  • Monitoring mechanisms
• In accordance with the Enterprise Risk Management framework and in alignment with Safal Group guidance:
  • Assist in identifying and consolidating the enterprise risks at MRM, overall and for respective operations/functions.
  • Facilitate the evaluation of risks and the development of mitigation actions
  • Lead the monitoring of the status of the risks and mitigating actions, and facilitate the escalation process
• Set up the appropriate forums and tools to track and monitor progress on mitigating actions and drive closure.
• Provide key inputs into relevant MRM / Safal Group reports and Board Committees that oversee the enterprise risk management process. 

Others

• General Support to the Managing Director and MRM Management team to coordinate critical activities, monitor key actions and drive closure of the same
• Support Managing Director in the preparation and effective execution of Key meetings and forums, e.g. Weekly PIT Stops and Monthly Business Review Meetings
• Strongly contribute to the MRM Culture change program
• Other responsibilities as may be assigned from time to time by the Managing Director.

Requirements

Qualifications required:

• Minimum academic qualification: Bachelor’s Degree in Business Administration, Finance, Economics, Statistics, or a related field

Experience required:

• General work experience (years): 5–8 years of experience in business analysis, performance management, strategy execution, or a related role
• Proven experience in data analysis, reporting, and driving business insights
• Experience working with cross-functional teams and senior leadership
• Industry: Manufacturing

Key competencies and skills:

• Strong analytical and problem-solving skills
• Proficiency in data tools (e.g., Excel, Power BI, Tableau, SAP, or similar)
• Solid understanding of KPIs, scorecards, and performance measurement frameworks
• Financial and operational analysis skills
• Excellent communication and presentation skills
• Project management experience is a plus

Language requirements:

• English

Computer literacy:

• MS Office packages
• IT Software applications

Personality profile:

• Analytical Thinker
• Strategic Mindset
• Results-Oriented
• Strong Communicator
• Collaborative Partner
• Resilient and Adaptable
• Critical Thinker and Problem Solver
• Accountable and Self-Driven

Additional/specific work requirements:

• Advanced proficiency in data analysis tools such as Excel, Power BI, Tableau, or equivalent business intelligence platforms.
• Experience with ERP systems (e.g., SAP, Oracle) for accessing and analysing operational and financial data.
• High level of accuracy and attention to detail in preparing performance reports and dashboards.
• Ability to work under tight deadlines and manage multiple deliverables in a fast-paced environment.