KEY RESPONSIBILITIES

• Collaborate with stakeholders to gather, analyze, and document business requirements for projects, systems, or processes.
• Assisting in the prioritization of business requirements and defining project scope and objectives.
• Serve as a bridge between technical and non-technical stakeholders, translating business needs into technical requirements and vice versa.
• Facilitating communication between stakeholders and IT teams to ensure clear understanding of requirements.
• Collaborate with project delivery teams to ensure that the final product meets the documented requirements and specifications.
• Provide support to end users during implementation and post-implementation phases.
• Monitoring the changes in baseline requirements through effective application of change control processes and tools.
• Work with senior business analysts to manage requirements traceability information and track requirements status throughout the project.
• Contributing to the development of test plans and test scripts as well as performing test execution to ensure the solution aligns with business needs.
• Assist in training of end users, creation of training materials and user guides, and oversee the process of guaranteeing user acceptance and competency.

DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL

• Collaborate with stakeholders to gather, analyze, and document business requirements for projects, systems, or processes.
• Serve as a bridge between technical and non-technical stakeholders, translating business needs into technical requirements and vice versa.
• Collaborate with project delivery teams to ensure that the final product meets the documented requirements and specifications.
• Work with senior business analysts to manage requirements traceability information and track requirements status throughout the project.
• Provide support to end users during implementation and post-implementation phases.

CHALLENGES: GIVE ONE EXAMPLE OF THE CHALLENGES ENCOUNTERED IN THIS JOB

• This role operates in a very dynamic technological environment requiring the job holder to continuously keep abreast with emerging technologies and ever-changing business processes.
• To maintain the high standards demanded by the business, change process require extensive tests to clear any undesired effects due to inter-relationship in the core banking system and channels.
• The job holder has a consequence to urgently up-skill to effectively deliver as

AUTHORITIES1: MANDATES, SIGNING AND/OR APPROVAL LIMITS

• Authority Type Impact Key2 Currency Limit Value Authority Level3
• Recommend for approval RP N/A N/A RC

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a related field of study RQ

Professional Qualifications

• ITIL Foundation, Certified Business Analysis
• Professional (CBAP), TOGAF Certification AA
• Project Management
• PRINCE II (Practitioner) / AgilePM / PMI-ACP /
• Certified Agile Project Manager (IAPM) / Certified
• Scrum Master (CSM) AA