Duties and Responsibilities
Sales

• Coordinate the development of Company sales and distribution strategies in liaison with the Sales and Marketing Manager;
• Coordinate the development and communication of sales targets;
• Spearhead maintenance and of up to date sales system to facilitate selling such as sales ledger, log books, dispatch stocks availability and sales reconciliation;
• Facilitate the preparation, maintenance and submission of monthly sales performance against targets;
• Ensure one-to-one relationships with potential and existing customers;
• Take leads generated from the marketing and qualifying the level of potential;
• Maintain records on sales calls, opportunities, closed sales, and customers;
• Ensure compilation and review of Company-wide sales reports on regular basis;
• Coordinate preparations and delivery of sales proposals;
• Ascertain the provision of after sales technical support;
• Liaise with internal departments such as Production, Finance and Supply Chain as regards Sales Order Processing;
• Maintain customer satisfaction and product/service profitability through customer communication, customer improvement activities, customer service; and
• Coordinate internal and external product and service-related activities such as sales contracts, customer requirements, product development, production, fulfilment and delivery, accounting and customer service.

Marketing

• Ensure awareness creation of Company products and services in the marketplace;
• Coordinate preparation of appropriate messages and maximizing message effectiveness through media selection and application.
• Coordinate promotional campaigns, trade shows and conferences;
• Conduct necessary market and customer research;
• Coordinate the publicity and promotion of ACFC products;
• Ensure creation and selection of content used in advertising, promoting, and online materials;
• Domesticate and implement market research findings and use of lead and customer databases;
• Coordinate activities between departments involved in designing, testing, producing, marketing, selling, delivering, and supporting a product of service over its life span;
• Maintain customer satisfaction and product/service profitability through customer communication, customer improvement activities, customer service; and
• Coordinate internal and external product and service-related activities such as sales contracts, customer requirements, product development, production, fulfilment and delivery, accounting, and customer service.

Nairobi liaison office

• Oversee all sales and marketing activities in the Nairobi Office;
• Liaise with relevant stakeholder officials on matters relating to sales of ACFC products;
• Provide assistant to ACFC’s customers through relevant stakeholders;
• Oversee all staff and their activities in the Nairobi Office,
• Marketing plan and advertise, promote, conduct research and ensure that ACFC products meet market standards;
• Prepare monthly and ad-hoc reporting on the Sales and Marketing function and take responsibility for the sales and marketing function and budgetary control for the Nairobi Office;
• Maintain direct contact with the Company stakeholders, leaders and the public at large for understanding and goodwill, confidence building and public opinion influencing at Nairobi office;
• Co-ordinate corporate events at Nairobi office;
• Coordinate all external visits to Nairobi office;
• Provide relevant and accurate Sales and Marketing information on ACFC products and services to external parties and for strategy formulation; and
• Manage and coordinate sales, marketing, advertising, public relations and promotional activities within Nairobi.

Requirements for Appointment

For appointment to this grade, an officer must have:

• Minimum eight (8) year’s work experience in a marketing field three of which should be in supervisory level in public or private sector;
• Master degree in any of the following disciplines: – Chemistry, Food Science and Technology, Chemical Engineering, Commerce (marketing option), marketing or equivalent qualification from a recognized institution.
• Bachelors degree in any of the following disciplines: Engineering, Bachelor of Commerce (Marketing option), Marketing or equivalent qualification from a recognized institution;
• Postgraduate Diploma in Marketing;
• Leadership/Management course lasting not less than four (4) weeks from a recognized institution will be an added advantage;
• Registration and membership to a relevant professional body;
• Proficiency in computer applications
• Valid driving licence; and
• Fulfilled the requirements of Chapter six (6) of the Constitution.

Key Competencies and Skills

• Strong analytical skills.
• Strategic and innovative thinking.
• Effective communication skills.
• Strong interpersonal skill.
• Ability to mobilize resources
• Negotiation skills