Job Purpose:

The role holder is tasked to evaluate, develop and monitor recovery action plans on SME accounts on a continuous basis, to achieve maximum and timely recoveries and/or turnaround at minimal costs and ensure the SME portfolio at risk (PAR) is maintained at acceptable banks levels.

Key Responsibilities

• Undertaking an initial assessment of distressed borrowers and negotiating repayment arrangements with customers by assessing monthly income and expenditure statements and affordability of reductions proposed.
• Review of facilities through Credit Risk on each file on the best recovery option including restructuring and asset classifications.
• Ensure sanctioned loan facilities are monitored and controlled in accordance with the bank’s lending policy and Central Bank of Kenya prudential guidelines.
• Ensuring necessary recovery notices have been issued on time to SME clients whose loans are in depicting strain in liaison with Branch and Debt Recovery Unit.
• Develop and implement recovery strategies and action plans for each SME non- performing debt in liaison with Branch and debt recovery unit.
• Reduction of non- performing debts through aggressive recoveries and viable restructuring options.
• Review of facilities through Credit Quest on each file on the best recovery option including restructuring and asset classifications.
• Correspondence with both external and internal customers.
• Preparation of SME recovery reports and continuous update on recovery status reports on SME Banking clients.
• Monitor debtors’ compliance with the agreed settlement arrangements.
• Coach, guide and motivate staff to enhance efficiency and productivity.

Qualifications

Qualifications, Experience & Key Competencies

• Bachelor’s degree in business related degree from an institution recognized by Commission for University Education.
• At least 3 years’ banking experience with credit background
• Demonstrates a clear understanding of recoveries processes in SME and must be able to provide direction and strategic thinking where appropriate in relation to distressed assets and loans in default.
• Should have sound knowledge in accounting and financial principles, Credit risk management, Business banking, Investment banking.
• Understanding of Legal principles related to lending and collateral rights.
• Must have the ability to translate and apply Credit knowledge to optimize positive outcomes in negotiations with clients.
• Goal-oriented with the ability to work with minimal supervision.
• Excellent interpersonal skills.
• Strong verbal and written communication skills.
• Demonstrates high standards of integrity.