Job Description

An officer at this level shall:

• Participate in development of departmental procedures and objectives to support the realization of the University’s mandate;
• Participate in development of procurement plan, budgets and work plans for the department to ensure operational efficiency;
• Participate and contribute in development of policies and strategies to achieve the objectives of the University;
• Provide secretariat services to relevant departmental and University committees;
• Coordinate workshops, conferences and seminars and compile reports and workshop proceedings;
• Collect, collate, analyze data and prepare reports for managing decisions to uphold quality assurance;
• Arrange for, coordinate meetings, record minutes and prepare relevant briefs for decision making;
• Implement and maintain quality management systems for efficiency and effectiveness;
• Interpret and implement policies and strategies at the department level to ensure quality assurance;
• Provide customer care support through timely response to queries to ensure customer satisfaction;
• Handle complaints and compliments in the department and provide feedback for continual improvement;
• Develop, maintain and update documents and records in the department for easy access;
• Participate in the preparation of graduation list;
• Participate in outreach activities including shows and exhibitions in fulfilling the University’s mandate;
• Participate in admission of new students;
• Perform any other duty as may be assigned from time to time.

Requirements for Appointment

• Bachelors Degree from a recognized institution;
• Computer literacy;
• Fulfil requirements of Chapter Six of Constitution of Kenya 2010;
• A Postgraduate qualification will be an added advantage.